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May 2024 by Sheila Wilkerson
Always a very clean atmosphere. Friendly service you greeted as you walk in. If you need help finding something, they are right there to help. That's the CVS in Bluewater Bay. The CVS in Niceville has some very nice employees, what does one if he's there I won't go in cuz he's full of drama. . The Bluewater Bay employees are all excellent.
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March 2024 by Kirstyn Walden
I was berated by an employee for trying to use the drive through while the cvs truck was dropping off a delivery. I stopped my car and waited for the delivery driver to cross and get to the back of his truck before even trying to move forward. That’s when the other employee yelled at me for not using another entrance. This was the main entrance! The delivery truck left open space for cars to drive through. I spoke with the manager Shelby and she said that the employee that yelled at me for trying to go through the drive through was under a few high stress situations and mentioned how there was a murder there recently. How is escalating the situation by yelling at a customer unprovoked an appropriate response? If you don’t want customers to use the drive through during delivery times you need to block it off. It’s that simple. All I’m trying to do is get my medications that you constantly text and call me about multiple times if I don’t pick it up the minute it’s filled.
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November 2023 by Marilyn Horton
Had my flu and Covid shot earlier. Manager was very helpful today
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October 2023 by Adrianne Moore
At least half of them are very rude,especially the pharmacy ...everytime & it has been years I've used them out of convenience. There's 1 pharmacist who has been there for years and she is fine.
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May 2023 by Cam J
I sat at a register waiting for someone to help me nobody came to help me I than walked around the store looking for an employee still couldn’t find anyone to help me terrible customer service.
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May 2023 by Will Tidwell
Says open till 10 on website, went there and they were closed at 9. Change your website
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January 2023 by Christi Mercer
Their pharmacy department has poor customer service skills and their online system is not reliable
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November 2022 by W OW
I have been Care Pass member for several years and live all the savings and perks provided with rewards program. Plus service and friendly staff are great. sorry Walgreens just don’t have the perks and savings CVS has.
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August 2022 by Stacia Miller
I don’t know what it is about this location but they are totally rude when you call, and prescriptions can take anywhere from 2 hours to 6 hours which makes zero sense. I’m switching all my prescriptions to The Prescription Place, you can get anything filled in 15 minutes and everyone is super nice there!
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August 2022 by Tiffany Moye
I was helped by Katherine , she assisted my husband and I to download our pictures and print them. Had she not assisted us, we probably would have been there for a while! Excellent service! Thank you, Katherine!
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July 2022 by Chantal Ybarra
Everyone has been Friendly every time I’ve been here
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July 2022 by T L
This is specifically about the pharmacy staff: I had a question about covid testing, that their covid specific phone hotline couldn't help me with at all. A very friendly and helpful pharmacy employee, I wish I remembered her name, helped me and even gave me a call back after doing some research to help me get my answer.
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July 2022 by Anna Cummings
Bathroom is disgusting. Stuff all over the floor. Looks like it hasn’t been swept in a few days. No toilet paper or hand soap in sight. Fixtures are literally hanging off the walls.
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June 2022 by K Glenn
Fabulous selection of sanitary products you have there.
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April 2022 by Zack Christopher
Absolutely horrible. Go to/order from Walgreens in Bluewater, trust me. Your experience will be so much better.I have been here multiple times as I deliver for DoorDash and Instacart. Every time I’ve shopped for an order here, without fail almost every item is out of stock. I just expect it now. But tonight’s experience has made me decide to refuse to take all future orders here.I did my shopping, went to checkout and there were no employees in sight. Fine, okay. I go to self checkout, but made the mistake of tapping “no receipt” because usually I don’t need it for the apps. However, this particular time Instacart wanted a photo of the receipt. So I stood around for a while before an employee finally showed up. Asked her if she could reprint the receipt, she said no, she’d have to call her manager. Okay. She calls him then disappears again. I wait about 5 minutes before a very grumpy man approaches and basically throws an 8x11 piece of paper at me. No smile, no greeting, nothing. I thank him, but then realize there’s no barcode or transaction number on this weird computer printed receipt (which I need for Instacart to proceed to delivery) so I ask if he can please just do a re-print on the register. He rudely refuses and says that’s all he can do. Now granted I don’t know how CVS’s systems work, but I’ve worked retail and I’ve never heard of a POS not allowing a simple reprint. When I worked registers I was able to do this very easily. I’m not sure if these people are just lazy, incompetent or the system really doesn’t allow it, which is stupid if so. I was forced to contact Instacart care who were also baffled by this man’s refusal to simply reprint a receipt.If this guy is the manager, I can understand why there are never any staff here. I wouldn’t want to work for him either.
