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September 2024 by Jackie Cox
I got a text, a prescription was ready on Thursday just before labor day weekend. I go Tuesday morning to pick it up and was told it was put back into stock. I also got a call from a pharmacist at another CVS last Thursday, who said she had sent in a prescription to the blue water Bay CVS and it should be ready. I was told today it wasn't covered by my insurance when I was told Thursday, it was. There's something not right going on in this store right now. I drive 10 miles to get to this pharmacy. Now i'm thinking it's worth while to drive nine miles to go to Walgreens.
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July 2024 by Tonya Butler
The pharmacist at this location is so kind and caring. We are visitors to Florida and needed a little extra help and steps with our prescription and she went out of her way tonight! Thank you so much we appreciate your kindness ❤️
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March 2024 by SILVIA ENRIQUEZ
Corporate< PLEASE train your Pharmacists on Customer service and how to use the Tricare care Search tool so they stop charging our Service members for Meds which are covered by Tricare
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September 2023 by Mitchell Randall
It was great
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June 2023 by Karl Mckinney
I will go to both Walgreens and CVS they are the same store pretty much.
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January 2023 by Steve L
very dark, old layout store. Hard to find someone to help you out and not a good shopping experience at all, plus not well stocked. ATTENTION CVS: when you load the entire shelving with sale stickers so that customers and not see the products behind the stickers, you are NOT doing your stores any favors!!!Drive 3 min down the street and have a much better experience
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January 2023 by Leischen C.
Nice and helpful employees. Great location! The closest CVS to us in Niceville does not have a Minute Clinic but you can get vaccinations and COVID tests here. If you need Minute Clinic you will need to go to the Blue Water Bay location which is not too far away.
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December 2022 by Trenton Martindale
New management is fantastic and the workers are quite helpful
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June 2022 by Ray Shark
Place is totally dysfunctional. Been going for years and keeps getting worse. Manager leaves me and disappears at the window. She could care less. Had to go there 3 times today and still didn't have there act together. I'm always second guessing them which is sad. Should expect some level of confidence which they have none. Then I get propaganda with some new "updates" and customer service is a priority. What a joke. Go somewhere else and save your time.
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February 2022 by Sarah Senior
HORRIBLE pharmaceutical service, particularly with Barry. I went in on October 23, 2021 for a flu shot that they did not record. I now need this record for vital purposes and Barry essentially accused me of lying of getting the flu shot in the first place, was incredibly curt and shockingly rude. They offered no assistance nor any constructive ideas for how to fix a mistake that isn't even my own. Please, do not support this entity - GO TO WALGREENS.
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November 2021 by Amy Linton
Took my father up to the store for a flue shot. The pharmacy was so sweet and accommodating. I went in to make sure they took walk ins and they did. He has spinal stenosis and trouble walking to the back so the pharmacist offered to come out to the vehicle without me even asking. We are always so pleased with their service.
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July 2021 by Mike Martinez
I drove all the way to from Destin for a sore throat at the minute clinic which is supposed to be a walk in clinic. I called the manager ahead of time and got there and was told not seeing anymore walk in. Do not recommend this place at all!
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July 2021 by Nathan King
Hit or miss on the pharmacy service.
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May 2021 by emily
Wonderful customer service! Employee helped me find exactly what I needed very quickly. Thank you Gisele! ☺️
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April 2021 by SOBI's Hobbies
We always utilize their services for our pharmaceutical needs. Very friendly staff members. Super polite and always willing to help. And their product offering is always on point. We always find what we need from their shelves. If there's anything to gripe about then it would be their disastrously slow drive-thru system. Without over exaggeration one time I waited more than 18 minutes on their drive-thru line. I strongly believe management needs to hire more staff at their pharmacy department. Otherwise, it's hard to blame pharmacists because they already work like robots trying to accommodate customers. However, due to rather hectic customer traffic it takes them quite long time to serve customers in a timely manner.
