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August 2024 by Ali Hall
Nicole and the rest of the staff are so helpful and knowledgeable. I have had State Farm for all our autos for as long as I can remember and Nicole always has the answers to any questions I may have. Highly recommend using this agency for all your insurance needs!!!
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August 2024 by justin bogue
Amazing experience, saved me money on all my policy’s which I have 3 with now
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August 2024 by Caitlin Crowder
Bo and his staff are incredibly helpful and really care about their customers. I feel like they worked really hard to get me the best premium price and discounts. Highly recommend!
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August 2024 by Nellie Woods
Every time I go there I speak to Nicole or Chelsea. They are just the sweetest, most patient, and helpful people I know. It's easy to forget how much of a service industry it is until you have an issue or question and they're there to help you with a smile on their faces. I absolutely love this location.
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August 2024 by Mary Tom Crozier
Highly recommend if you need any insurance assistance!! Bo and his team are top notch and very knowledgeable about getting you the best coverage. They make sure all needs are met, can’t say enough good things!
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June 2024 by Lauren Melendez
I have nothing but good things to say about Bo Burns State Farm. We have had our auto insurance with them for the past 3 years. We work directly with Nicole. She is a rockstar and is always quick to answer any questions we may have. I also work as a real estate agent here in FL, so I frequently request quotes for my customers' homeowner's insurance. Nicole is always quick to respond with these quotes. I cannot recommend enough!
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June 2024 by Zoe Miller
Nicole is an amazing insurance agent, she and the rest of the team and so knowledgeable, quick and efficient. They handle all my concerns with care and compassion, always leaving me reassured and satisfied.
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May 2024 by M Burney
We have had a great experience with Bo Burns Agency. They are always very helpful and prompt to answer any questions- an all-around great team. Highly recommend!
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April 2024 by jason suttle
These guys have great rates and are always eager to help!
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March 2024 by C Klein
I have been a state farm member since I was 15. Google will tell you they have the cheapest rates but that is a lie. They have increased my insurance rates many times and they blame it on the "State". What they actually mean is State Farm. I recommend shopping vehicle insurance in Pensacola Florida where it is more populated. Please don't settle, it only drives rates up. I don't recommend Bo Burns
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March 2024 by K.L. Lynch
I am very pleased with my interactions at Bo Burns Sate Farm agency. I am especially grateful to Nicole L. Armantrout. She was extremely professional, courteous, helpful, informative, and caring. Her turn around time was quite impressive!
Highly recommend this agent and agency.
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January 2024 by KSA
Love Bo and the staff!! Highly recommend!
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December 2023 by Shirnita
I have had State Farm since I was 16 and I have just had the worst experience I have ever had. A piece of metal got stuck in my tire while I was driving today and I put in a road side assistance request at 5:15 this afternoon. It is now 9:52 pm and no one ever showed up. My husband was finally able to get to me to replace my tire. I pay double the amount I have paid to State Farm in the last 3 yrs and I can’t even get service to change a tire. I will be going elsewhere. I called and all that the representative stated she could do was put in a complaint for me but State Farm won’t be doing anything for my inconvenience.
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September 2023 by Alexandria Marie Vaughn
Relocating to Destin from out-of-state and Nicole was excellent in helping switch our policies over and thoroughly explaining everything to make sure all of my questions/concerns were answered!
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July 2023 by Mark Bohart
I have been a state farm customer for years. Earlier this year I went in to update my policy and was quoted a good price. However I never got more than $10.00 discount. Than I received my recent bill and well all I'll say is state farm is a rip-off. And not very truthful. There is absolutely nothing they can say to ever get me back. I will gladly tell anyone who ask how crooked state farm is.
