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October 2024 by Krista Reage
The staff at Store 0432 were very accommodating, accessible, and friendly. This was very helpful, as we had most of our dealings with them while based in a different country. Also, the online portal for account management was great. Thank you!!!
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October 2024 by sherree krause
We rented from here last year. Very happy with service. So decided to rent again this year. Makenna is a wonderful service rep. Returns calls, answers questions and so very nice. Never used this kind of service before but they are setting a wonderful example.
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October 2024 by Tom Greene
Clean storage area, easy access and excellent customer service!
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October 2024 by jeff cummings
If I had another option I would choose it
I have contacted that location. I have called the district manager still with no results.
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October 2024 by kevin beasley
People sneak in and out all the time so the make you purchase their insurance!
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October 2024 by Greg Bridgeman
Rate jumped $70 five months after moving in to the unit with no notice.
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October 2024 by Olivia
Been storing my stuff there for three years now! Honestly sad for myself that I had to go through as many storage options as I did before I found this place. Customer service has always been on point no matter what I need, I feel secure visiting the facility and my stuff has always been safe. It just feels like a whole other level compared to other places I’ve tried locally. Can’t recommend them enough.
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August 2024 by L Tolley
Not really too happy to be quite honest, the convenience of where they're located will work for now but I don't think anybody goes there during the day it's too hot that you can't even get any kind of accommodation especially somebody that's disabled like myself to work in your storage unit at night if you're 1 minute late leaving the gate or leaving the storage unit you have to wait 30 to 40 minutes to get a code to get out of the gate or you're locked in it's ridiculous I think that they need to accommodate people that need to be up there at night to work because of the heat here in Florida because of heat strokes because of some people cannot handle the heat or work during the day and they will not accommodate you whatsoever.. but I'll tell you what the girls in the office are fantastic!!! They're very helpful and they try to accommodate you the best they can and they come through every time Samantha is phenomenal and the other girl that works there I don't quite know her name or I don't really remember it honestly but she's always very nice has a big smile every timeand very comfortable atmosphere in the office that's for sure thanks ladies however I just wish that something could be done about the 10:00 p.m. thing sometimes I'm just getting started because I've had four heat strokes in my life and you don't want to have another one!!
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July 2024 by Zachary Roberts
The employees at my local staorage went above and beyond to help me get moved in while I was scrambling to get everything done. Stars are for 32168 location Customer Service
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July 2024 by Scott Kolack
Samantha and Katrina are the property managers and are very professional, as well as welcoming. Samantha showed me the unit I reserved in climate-controlled environment and stated the temperature would not exceed 80 degrees. This has been true, mostly fluctuating between 72 - 78 degrees which has been fine for me. The facility is well maintained inside and out. I would recommend CubeSmart Storage to anyone needing an affordable storage facility here in New Smyrna, Florida.
Thanks ladies and appreciate that you're true to your word.
Regards, Scott K.
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July 2024 by Michael Cook
I was very pleased with the entire interaction with Cube Smart. From start to finish. They kept the premises clean and secure. I have used other storage places, but I would definitely use this Cube Smart again, even if it was out of the way.
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July 2024 by Rhonda Kanan
Cube Smart is not only convenient, and very accessible, but I always found the management at my location to be friendly and helpful.
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May 2024 by skye westerhouse
McKenna Did a fantastic job making my first unit experience perfect and easy! She went over everything really well making sure there were no questions left unanswered. Somebody give that girl a raise! Thank you Mckenna!
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May 2024 by Danielle Jacoby
Makenna the store manager was outstanding in customer service going above and beyond in customer satisfaction. She is absolutely an asset to the company. She is professional, knowledgeable and friendly. We highly recommend CubeSmart Self Storage in New Smyrna Beach on Pioneer Trail as prices are fantastic, conveniently located, well maintained facility, offer an onsite manager and have storage units to accommodate all of your needs. Thank you again Makenna for an enjoyable experience with peace of mind knowing our valuables are protected.
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May 2024 by dezarae karas
Friendly staff, easy access, and hours of operation are convenient for me
