Metro by T-Mobile at 504 N Dixie Fwy offers unbeatable prepaid plans and 5G phones from top brands. The friendly staff, including Charisma and Sam, provide excellent customer service, going above and beyond to resolve issues and ensure customers leave with a working phone. Customers praise the team's polite, respectful, and helpful attitude, describing them as "amazing" and the "queen/king of customer service." The store is highly recommended, with customers willing to drive extra just to visit this location instead of others.
Charisma was extremely helpful and went above and beyond her responsibility to please the customer.....She really extended her talent to explaining and showing the customer how to make adjustments on the phone. A very well trained and friendly employee!!!!
July 2024
Amazing!! Great employees, Sam and Charisma. Very helpful and funny.
July 2024
I went down to new Smyrna with phone problems could not get on the Internet and charisma helped me out got it all cleared up and was very polite respectful very helpful went above and beyond I tell you what that girl deserves a raise she is the queen of customer service thanks charisma your an amazing life saver.
