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August 2023 by Sasha K
rooms really aren’t that bad! it just got REALLLLLY hot in the second bedroom, since it had no AC and was only cooled by fans.
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August 2023 by Kathryn Hardacre
BBB was able to get me a refund. Stayed one night on Mother's Day weekend. We could only get one night at the last minute. Thank goodness we didn't get to stay an additional night. The bathroom in room 202 had such a strong odor of mold that we had to sleep with the bathroom door closed and left immediately when wewoke the next morning. It was awful. Staff was not helpful and request for management to call went on deaf ears. Had we booked more than one night at an early time, we would have lost money, as we still would have left the next morning. I wanted to leave that night, but there were no other places available Friday night on a busy weekend. I Do not recommend this Inn.
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July 2023 by Patricia Smith
Location location! This place has been here for awhile. They have updated (at least the room we had this time) some features. The bathroom has been redone with a very large shower head, water was nice and hot with good pressure. The A/C worked well and was very cold, although a little too noisy at night. They have a system to get in rooms with a code, so there is no front desk or help (that we saw) on site. I did notice a manager type room, but never saw anyone. The dresser that was in the room smelt like something died inside it. They did leave plenty beach towels to use. Also a small coffee pot, microwave, and refrigerator. The refrigerator had a freeze on top that froze good and the bottom kept stuff very cold and was big enough for our snacks and drinks. Take the key they leave in the room when you go to the beach, it goes to the gate to get back on property.Nearby activities: Nice restaurant across street, short walk to Napa Grill and izzy ice cream.Noteworthy details: nice pool and 2 gas grills to use. easy access to beach,
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June 2023 by Teresa Kelley
I want to send a big thank you to Tony who manages 211. Our rooms weren’t properly cleaned, and weren’t properly stocked as we needed a set of sheets, and hand towels. But as soon as I called Tony he came right away with the items we needed, and then he and his wife came back to clean the room themselves! They did a great job and we enjoyed our stay. Loved being right on the beach!
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March 2023 by Jacki Vogel
We only stayed one night so couldn't take advantage of the pool but enjoyed sitting out on the balcony with a view of the ocean, which also ovelooked the pool. The suite is exactly as photos showed. Everything you need is there should you choose to cook. Any questions were quickly answered via text number provided. There is no elevator so if mobility issues are a problem, just be aware.
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March 2023 by kim hurley
We stayed up n Unit 207… it has been recently updated!! Very clean and the bed was amazing!!! The resort was clean and convenient to restaurants.. grocery stores…and banks!!! This resort is on the beach!!! Everything in our unit worked as it should and was very comfortable.
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February 2023 by Caitlin Fisher
Loved staying here!! The room we stayed in was just redone, it was beautiful. The most comfortable bed I’ve ever slept on away from home. When we arrived the housekeeper forgot to leave us towels, but they were quick to respond over text and had us towels within half an hour. Awesome location right off the beach, nice pool, friendly people. Was nervous after reading the reviews, but I really enjoyed our stay and will definitely be back.
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February 2023 by Julie Faith Cubedge
Update to the response: I did pay for the room for my adult children but the facts below still remain. Professional cleaning or not, it was still very unprofessional.Our room was dirty with sandeverywhere: on beds, counter tops andfloors. The fridge smelled like fish andwasn't working properly. We had to usethe freezer to preserve our food. Thebedroom air conditioning unit didn't workwell and it was very hot. The door to the roomwould not lock either. We texted thenumber given but it took 3 hours forsomeone to come to our room even afterfollowing up several times. Once theyfinally arrived, they cleaned it a little butdid nothing further about the fridge orother outstanding issues. We were alsonotified that the following day the electricwould be off for several hours so they didcomp one day but when we asked aboutgiving a discount for the day we had towait 3 hours in a hot, dirty, smelly roomwith no place besides the freezer to storefood, they rejected our offer stating thatthey already comped one day for theelectric being off, not giving any thoughtof the initial problematic day. Very badservice and would recommend that yougo somewhere where service is their firstpriority. Should have received a discountfor bad service and response time alongwith all the non working parts. Our familyvacation should have been morerespected.
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June 2022 by Amy W.
The worsted hotel we have ever started at. Musty smell in both units, floor tiles in both unites loose. Not enough chairs for five. Blood on the curtains. Rooms not kept up. bedroom doors don't close. For what we paid to stay here not worth it. Even the lobby has a bad musty smell.
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May 2022 by Jennifer B.
This place exceeded expectations. We stayed in room 307 (ocean view)--it had a living room, kitchen, bedroom with 2 beds, a bathroom, and to our surprise a private balcony with an ocean view as well. It was clean, simple, & steps from the pool & the ocean. The pool was spotless, there were plenty of nice chairs to lounge on. All communication is done via text (although you can call as well) and they were super responsive. The staff was also very accommodating and friendly. 711 is across the street, Publix is a quick Uber ride if you walk north on the beach there's a really spot called Chase's about 2 minutes away--the food was great and there's a pool and live music too. To be fair to some of the other reviews there was no AC in the bedroom but the AC in the living room cooled the whole place & there was also a ceiling fan in the bedroom. It was totally fine.It's good to note that "ocean view" and oceanfront are different so look at the photos. Also, each unit is individually owned so again look at the photos.Overall this place was a total gem. We came for the experience and the R&R and left feeling fulfilled. The reviews made me a bit weary so it was important for me to write how much we enjoyed our stay. New Smryna and Coastal Waters will forever have a spot in our hearts
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March 2021 by Ian C.
My wife and I went here for a long weekend. The location is great, right on the beach. I'll list the pros and cons:Pros:LocationClose to a few places to eatGood view from our roomPool was clean and refreshing Cons:No additional linens (blankets)The smoke detector kept going off the third day we were there, the maintenance man fixed it, but that night, from 1:30 AM to 7:30 AM if kept beeping all night every few minutes.
