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March 2023 by Fire Water
Now I can't even get my money out of the bank on Saturday, since they're closed. Been on the phone for an hour and a half, trying to get a hold of customer service. So I can get some more money out of the ATM that I need today. Luckily a friend was able to give me the cash and I will be heading down there Monday morning and canceling my account.
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April 2022 by Robert Rist
Been with this bank for over 20 years. Now Bank closed on Saturday, they forgot about working people who work 9to5 daily...taking my banking to a bank who is open on Saturdays New Smyrna Beach...
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October 2021 by Melanie Leighton
Always fast and good service.
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July 2021 by Louis Amabile
Hands down the best bank I have ever used. Great staff, super helpful and knowledgeable. Will never need another bank!!
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February 2021 by Melanie L
Always fast and good service.
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February 2019 by Isabelle DeRose
I received a scam call claiming they are from social security and they need me to empty my bank account. I knew it must be a scam so I conferences in this local branch and the amazing employee, Crystal, who answered the line went above and beyond. She got a New Smyrna Sargent on the line who helped and got the scammer to confess it's a prank call. Luckily, I was aware it was a scam, but someone who's elderly may not have . This employee is a great asset to Chase. I truly hope she is commended for her quick action to protect her customer!
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August 2018 by Dale Armstrong
Best bank in town for customer service and friendliness of staff! Plus their banking hours are longer than any other bank. You will not be disappointed.
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July 2018 by Valerie Provance
Ju ju juice was good, service was good but they changed the new england clam chowder recipe and its baaad. Please go back. Otherwise it was a good experience
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July 2018 by Zach Handziak
Some of the most friendly people to bank with.
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November 2017 by CJ knose
Most helpful knowledgeable staff. Never a bad experience with Chase . Highly recommend.
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May 2017 by Lenny Leger
Friendly customer service adds the extra star. Chase banking rules and policies are the worst. Will never open an account with that institution.
