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November 2023 by Dayne Sosa
I blew a tire while coming home from work. I gave this location a call to check on my warranty since I purchased from them last year. Curtis answered and was professional, kind, and funny. He got the tires ordered that day, warranty honored, and had my car ready to go the next day before noon. Overall, it was a speedy and pleasant experience and Curtis was a great person to do business with.
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November 2023 by Lauren Johnsky
Spectacular service today. Brought car in for flat repair at 8am. Done by 9:15. Did a permanent patch. Great customer service. Helped me significantly when I was in a bind.
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November 2023 by Kim Hideck
I went in for a routine oil change today and found out I had a busted power steering pump and it had been leaking fluid and it was in a bad way. We have been using this location for years and have always had good experiences, but the new Manager, Curtis, is top notch. He answered all my questions in regards to "is this really necessary right now?" (it was), waited while I googled what would happen if you kept driving on a bad power steering pump and pricing for one, spoke to my husband on the phone about warranties and financing options if we went that route AND happened to have the same year, make and model of my car. He literally took me out to his car, had me turn it on and see the difference between his steering and mine. He had the part on site and told me he could have it done by the end of the day (it was a 6 hour fix). He offered to have someone drive me home and sure enough it was done within the 6 hours. We will continue to use Tire Choice as our first choice before a dealership or any other auto service centers. Thanks for all of your help today Curtis and I hope you got gas on your way home!
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November 2023 by Samantha VanTeslaar
Curtis was an amazing and joyful person to work with. They helped me so much with getting new tires that I had no idea we’re very low on tread. With being in Florida and it raining all the time, I could have easily hydroplaned and thanks to Tire Choice I shouldn’t have to worry about that for awhile!! THANK YOU!!
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November 2023 by Waylon Rains
Curtis Hodge took great care of me and squeezed me in when he didn't have to do it. Great customer service like it used to be everywhere and is so rare today. Will definitely return.
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October 2023 by Teri Pethe
I stopped in for a much needed oil change today on my way to work. Curtis was incredibly nice and helpful. My filter was out of stock and needed to be ordered, and he kept me informed every step of the way. Even with waiting for the filter, I was only 5 minutes late for work.This location also had the nicest/cleanest waiting area I have ever seen at a mechanic's before.Customer service is really a 10, but that is not an option here.
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September 2023 by Hoon Dae Y.
I had my vehicle towed to Tire Choice on SR54. Curtis was friendly and accommodating from the minute I made contact with him. My tire was a special order Z-rated tire which took 1 day for delivery. When it was discovered my rim was also damaged, Curtis was extremely understanding with the fact that my car was stuck on his lift, leaving his shop one garage bay down during the time a mobile rim repair service was able to pick the rim up, repair/weld it, and return it to his shop. I couldn't have asked for a better shop to have my car serviced. The total cost was well within reason, and I will not hesitate to return for other services in the future. Pasco County needs more businesses like Tire Choice who provide excellent customer service! Bookmark this shop in your phone!
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September 2023 by Tanner Schurdell
New manager Curtis is wonderful. Top tier customer service, efficient and honest about the process and what you’re buying. Quick service. Been coming here for awhile but under new management it has become even better. Thank you all for everything!!
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September 2023 by Gina Pamplona
I got a nail in my tire and called to get a quote towards the end of the day. Despite it being close to closing, I spoke with George and he was very friendly and informative of their services and pricing. The next day I walked in and spoke with Phoenix about scheduling an appointment. I later needed to reschedule but Phoenix was very polite and helpful in rearranging a new time for me. The next day, I was in and out in less than 20 minutes for my scheduled appointment. It’s hard to find a good auto body shop you can trust, but this location won me over. Very happy with the customer service! ?
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September 2023 by Stephanie Discepolo
Unfortunately we will never go back there. The great staff who worked there all quit. They were left with Phoenix as an interim manger- who is a childish. When asked him who his boss was he hung up with me and then refused to answer the phone and would pick up and hang up each time I called back. Our car had a working driver door when we dropped it off for an oil change. When we picked it up the door was broken. Staff never told me. When I asked what happened to the door, they accused me of having it broken before I brought it in.Manager Phoenix argued with in the store and on the phone. They will lose two car’s maintenance. Don’t go here
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September 2023 by Rickey Mccabe
Bought 4 new tires for my wife’s car. My old tires were going bad and I had a valve stem that was leaking, so I figured it was time.Quote on their website showed ~$650 for new tires, I ended up paying $1,100. When I asked the difference, they said installation and so forth. Normally I would go elsewhere, but I didn’t have time to shop around so I hit the bullet. Figured if they are charging that much for service, it’s probably because they’re pretty darn good.After it was complete, I realized that they re-used my old valve stems instead of actually replacing them. My bill showed that I paid for new ones.I went back and told them I had a leaking valve stem in hopes they would realize the mistake they made and they didn’t. They just replaced the one.If they did it to me, who knows who else they did it to. Something small, but when I pay for something, I expect it to be done. I will never go here again.
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August 2023 by Andrew Kennedy
After 3 years of taking my vehicle here for oil changes and tire replacement, etc, I will be taking my business elsewhere. Unfortunately, the customer service I received during this last visit was very poor. They actually handed me a part to put back on my car. I am leaving a 3 star review because of past good experiences. I let the employee managing the counter know why I would not be returning. I attempted to contact customer service but found this to be a difficult process.
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August 2023 by Emma Cotton
Just left after getting an oil change and Bill Morris (assistant manager) was awesome. He was very helpful and accommodating! I highly recommend this place for any of your car needs.
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July 2023 by Crystal Kipping
I highly recommend this location I bring my car here every time now I am always getting nails in my tires especially. YOU have to ask for Chad he is the absolute best. He’s very experienced and knowledgeable and he will take care of you from start to finish. I use to take my car to tire Kingdom because it’s across the street from my house until I went there a few months back and Chad took care of me. I experienced the best service I ever had at a car place and also Nick is the one that put my tire on. He’s also very friendly guy and they both got me in and out I always have to wait for hours anywhere else. Thank you for your awesome service you two!!!! Chad should be running all the stores if he could he is definitely an asset to this company. Just amazing service especially for a car place I can’t believe it.
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July 2023 by MICHELLE GARLOCK
Awesome center! Called 25 minutes before they closed because I found a screw in my tire and it was loosing air. I was only a couple miles away so Chad the service manager said to head to them and they would get it repaired before they closed. I will definitely be back! Thanks Chad!
