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June 2024 by Honest Reviews
They took over 30 mins to check us in for a flat tire repair. They broke lug nut and could not repair the flat. They told us we needed to go to a different garage and get it repaired there. Seriously? They said if we came back with receipt from other garage they would give us $20 for our trouble. We returned and they took over 30 more minutes to refund $20. We literally stood at counter while the manager went through endless screens on his computer. Huge waste of our time and terrible experience.
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November 2023 by Cisco Pavez
Brought them a simple patch job off the car with 1.5 hours to close and couldn’t do it.
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April 2023 by Christine Stahl
Brendan was so helpful in my search for tires! He and his staff were very knowledgeable and went above and beyond to get my tires installed quickly! Thank you!
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October 2022 by Ted Fillhart
Bad Cooper Tires. Made purchase for four tires. Sam's Club installed them. Had to bring car back two time to check balance. Was told the first time the machine was not calibrated correctly. Second time they made more balance adjustments. Car still shakes. Sam's Club told me it's our suspension and alignment. Wrong! My mechanic discovered the shaking was actually due to bad tire molds. Fingers can fell the ripples on the outside of the tire's sidewall. Sam's Club offers 100% guarantee, I hope they honor it!
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August 2022 by Marie C.
Sam's is a very busy store but I love clicking my items on my phone, paying for them and out the door I go! And love going about 7 pm. on Saturdays hardly anyone around. Or at the gas pumps last Saturday I drove right up to the pump no waiting. Keep doing what your doing your great!!
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May 2022 by Ralph Kirkpatrick
This is one well-run establishment got some tires Saturday first thing first in line got it done in 1 hour way to go guys.It's really going to be awesome here when they finish the landscaping and take out the concrete barriers to make the gas pumps more efficient.If you're prepping for the inevitable storm coming in the world this is the place to prep. Two thumbs up Ralph.
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January 2022 by Courtenay O.
We joined in December 2021 for the gas prices which are so low! But the lines to the pumps can be frustrating. We've been several times since we joined. We had to wait in long lines for gas every time. When we got to 20 minutes, we left if we didn't get to the pump or really close. It's not worth it. Time IS money! Inside, we walked around after getting our membership cards in late December. Staff was friendly and helpful. Store was clean and bright. We didn't buy anything, but prices looked good. We will return to buy when we return to New Port Richey, about a 30 minute drive from home with Snowbird traffic! For now, once was enough.
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January 2022 by Peewee S.
Never enough cashiers, I don't like being frisked on the way out , especially when they only have one person, total lack of staff and the customer service is usually horrid
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December 2021 by Annie C.
I've moved to shopping online with Sams...removed all my pain points...crazy parking lot and checkout circus. I have reoccurring orders ie coffee...enjoy free shipping and generally delivers next day. It's a great way to to contribute to food banks...dry goods in bulk without the time and chore of hauling boxes in and out at drop off. Gift cards can be ordered online as well, my go to for many gifts as they can be purchased at a discount. Perfect for the holidays or inventory for upcoming birthdays. Makes it easy to have turnkey presents readily available without the hassle. Overall, very competitive pricing if they carry what you are looking for.
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October 2021 by Harold R. Melendez
The service is really fast and great.
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August 2021 by Robert C. Lust
Get that ATT mobile Des kiosk the hell out of your store. They lied to us, sold us a bunch of crap, and are refusing to make it right. They are trashing your reputation
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July 2021 by Lindsey Martorelli
Great Club to shop at and also work for!!!
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July 2021 by Mike Leibowitz
Best prices.
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June 2021 by Sarah Goeke
The store it’s self is good! The gas area is an absolute disaster.. why have an attendant if they aren’t going to keep traffic going in the right direction!! The one entrance was blocked off for this reason..
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April 2021 by Stacy S.
I'd give it none for the ignorance received from the man that works there, I realize it's still stressful times but you DON'T allow people whose gas cover is on the other side you yell at them if they pull up turn vehicle around to pump on proper side. I WILL NEVER COME BACK or renew mine or the 3 other memberships I pay for
