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November 2023 by Mark G
Two other auto places in Trinity didn't have the part I needed in database... but O'Reilly had one in stock.
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November 2023 by Harleys Corner
I don't know where to begin ! Jimmy (Manager) and Brooke (associate) I can't thank them enough. I panicked my car and started smoking. I walked into the store worried, and they were so HELPFUL and CARING about the situation. Although nothing in the store could reverse my radiator being blown, they did something more heartfelt.. they helped me with a reference to tow my car for what I could afford, They waited with me to ensure I was in good hands. I felt so relieved in their care. I know for certain had I ended up in another auto parts store, I would not have received that exceptional customer service that I was provided with. So friendly, knowledgeable, and willing to help. They go above and beyond their duties. I felt in good hands and will Always be thankful to Jimmy and Brooke and their wonderful team !!! This will be my new auto parts store. Even if I live in another county, I trust their expertise ?. Please show appreciation for those who do what we can not ! This world still has some very good people. Attached in photo's was my problem, They were the solution.
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November 2023 by Danielle Weeks
So thankful for Jimmy at the Trinity, FL O’Reillys! His professionalism and dedication to ensure that we had a top tier experience here is so appreciated! He went above and beyond for us. Thanks so much, Jimmy!
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November 2023 by Joe Sneeringer
Nick was awesome, replaced my dead battery and is very knowledgeable about autos! He is the best !!
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October 2023 by Bianca Diaz
I went to this store because it was conveniently near my job. I needed to get my battery tested. My first impression when I entered the store was that it was clean and organized. Jimmy charged my battery for me and provided great customer service. My battery was found to be bad. Jimmy gave me options and I purchased a battery from his store. He installed the battery for me right away, while explaining some things I should know about the battery, terminals, etc. He was very kind and helpful! I will definitely return to this store when I need guidance or help. Thanks, Jimmy!!
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August 2023 by Dee Z
My oil light came on and Andrew gave me great direction. Andrew saved the day. He took the time to explain what I needed to do. Excellent customer service and I highly recommend this store!
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July 2023 by Chaepn Hurst
Brooke was AMAZZZING, She not only found me the cheapest and best part,but she and Billy BOTH completely dismantled and cleaned the silicone from the headlight assembly from whomever sealed it before I owned the car(silly person)....then installed the correct bulb andEVEN hooked me up with a 10% discount because I was short on cash and Now I am good to go!!!!I do UberEats so this is HUGEE! Now I can go work and not worry about a ticket! I will ABSILOLUTELY BE BACK in a few days for my other light! I HIGHLY recommend this store and these Awesome Employees and Manager!!!Thank you Brooke and Billy!!!⭐⭐⭐⭐????
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July 2023 by Jessica Heck
I came in on a Saturday morning right at open because my battery died the night before and I had a long road trip ahead of me that day. Jimmy jumped right to it and set me up with a new battery and blades. He even got caught in the rain finishing up with no complaints. The way he talked about his store and coworkers, you can tell he really cares. I was incredibly impressed with him and his service. If you need someone honest, qualified and caring, this is your place!
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March 2023 by Matthew Donadio
Brooke at O'Reilly Auto Parts in Trinity on 54 is a great employee. She was very knowledgeable and diagnosed the problem with my car in a timely manner. She got the part I needed and even installed it for me and taught me how to do it in the process. She got my car up and running in no time and she was very courteous the entire time I was there even though it was close to their closing time. She went above and beyond anything I expected and I recommend this store to anyone that has any car trouble...
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March 2023 by Paul Reeves
This is hands down thee cleanest most organized and nicest O’Reilly Auto Parts I have ever shopped in. Also, never have I ever seen a store manager in an O’Reilly Auto Part’s past 5 pm. However, the manager was here working at 7pm on a Wednesday. The employees were stellar and extremely polite! I will be back.
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January 2023 by Kirsten Mullin
I want to take the time to specifically recognize the sales associate Brooke.She was exceedingly helpful in not only in her extensive knowledge, but in her professional and friendly demeanor and in her ability to go above and beyond with assisting me in purchasing and replacing my car battery.I am thankful for employees like her and because of this interaction I plan on returning to this O'Reilly Auto Parts location for any future vehicle needs.
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January 2023 by Darrell Boyd
Bought wipers for my wife's Jeep. They installed them! Great service.
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December 2022 by Angi Hoyt
Great service!! Thank you too Andrew for explaining the differences in batteries and changing it out. Saved the day !! Most places you worry being a woman that you won't get the same treatment when comes to cars. They were wonderful.
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December 2022 by Kathleen Mcculloch
Gina, was very very helpful. Put a battery in my remote and found the perfect gas cap for my car and made sure it fit properly. Wonderful service
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December 2022 by Glenna
My son had purchased a couple of expensive items to work on his car and then totalled his car 2 months later. Jimmy at O'Reilly's made returning these items super easy!
