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April 2024 by Jennifer Abare
Michaels jewelry is absolutely amazing! I have gone there a few times now and never had an issue. He has resized my ring, has taken links out of a watch and cut my wedding rings off and even though I was scared he was so gentle. They are such great people and I highly recommend ?
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April 2024 by Paul Lane
Great place, very friendly staff.
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March 2024 by Harriet Meaders
Told me my Citizen echo drive couldn't be restarted when all it had to be is exposed to light. I left them the watch for parts. They were wrong and I want my watch or a new one returned to me.
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March 2024 by Russell Balkema
Michael is a thief. Upon arriving to pick up my wifes wedding ring I asked him to show me on the diamond tester that all the stones were still real. We had a jewler in the past steal a diamond and replace it with a fake one so as a precaution I asked this of him. He said he would but told me not to come back. Only someone with severe emotional issues or someone trying to hide something would take offense to my request. I then pulled out my credit card to pay the bill and he immediately said cash only. Refused to take my card, holding my property hostage. Even though it's clearly stated throughout the store they accept cards with a $15 minimum. My invoice is $126. I had to contact the sheriff's office to force him to give my property back. While waiting outside for the sheriff's office he came out and threatened me as well. Super unprofessional and criminal. Avoid this shop at all costs! And if you must use their services, demand they test your jewelry in front of you before paying!Reply to owner:First off, you're the one who insulted me from the second I brought the ring in by asking me if the diamonds were even real. You tested them all in front of me as to try and prove they were not. Secondly, the only person who was rude was your bipolar son. He was aggressive and acted like he wanted to fight several times. I'll gladly post the video of him coming at me and you telling him to be a good little boy and sit back down. Good for him he listened to his daddy. It speaks volumes you would take offense when someone asks you to prove their jewelry who was tampered with from a prior jewler asks you to show the stones were authentic. You would think someone with per your words, a "$35,000.00" ring on would understand that. I'd also be willing to bet that supposed $35k ring belongs to the business and not to yourself. Something the IRS would probably be interested in. And you've now admitted to profiling your customers by saying I looked like the type of person who would dispute a charge. I sure hope a person of color doesn't attempt to patron your store. And I didn't harass anyone outside. Several potential patrons asked me why the sheriff's office was there and I told them the truth. Several people turned right around got in their cars and left. One couple even offered to wait with me while the deputies were retrieving my property. In ending, those deputies stopped you from stealing my wifes ring whether you admit it or not. They had to force you to give it back. But hey, I probably wouldn't own up to that either if I were you. Bad for business. Fyi, I also filed a claim with the federal trade commission and contacted the pasco county chamber of commerce for your false advertising of accepting credit cards. The repercussions of your incredible unprofessionalism will last beyond just this review.
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February 2024 by Shawn Koah
Quick and precise work. Great prices too.
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January 2024 by Paul P.
I stopped at Michael's Jewelry to get a price on an old men's ring I wanted to sell. The staff were very friendly. They had a nice selection of jewelry on hand. After some analysis, I was offered a fair price. I would stop again next time I'm in the market for a piece of jewelry.
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January 2024 by Edwin Otero
Michael's is the best for my watches and jewelry. Been going there for years!
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January 2024 by Charles Van Scoyoc
Best jewelry store. Down to earth. Family type store.
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December 2023 by Bruce Desantis
Great people and very good friendly service...
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December 2023 by judi burket
Can you change the batteries on five of my watches. The price was very reasonable
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November 2023 by Cannonfodda
Brought my watch in for a band and battery, they were super nice and quickly took care of me at a reasonable price.
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October 2023 by Dennis K.
I bought a watch from them 12 years ago . I had a problem with the crystal ,they repaired it , I got water in it ,they looked at it and said it was there mistake, just go pick out a new watch They stand behind there work
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September 2023 by Timothy N
Absolutely a pleasure to meet and have my jewelry repaired by these professionals!
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August 2023 by T. C.
Michael has hands of a surgeon, just amazing! Thx again:)
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June 2023 by Brad B.
I had 3 rings and a necklace cleaned. Quick service and can't believe how nice they look. Quality work at reasonable prices.
