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“Yesterday, we were out on the boat. Unfortunately, my phone was dropped in the ocean (bye-bye). We went to Spectrum to switch service from T-Mobile, since I was forced to by a new phone (iPhone 15 Pro Max). T-Mobile was not easy to work with (how many times must I tell them "my phone is at the bottom of the ocean) in porting over my number. Stephanie Kahn was absolutely amazing - kind, patient, informative, and went above and beyond to make the transition easier. Therefore we walked out with two phones instead of one. Thank you Stephanie!”
12:00 PM - 12:00 PM
110 Athens St Suite 201, Tarpon Springs
Internet Service Providers
8:00 AM - 10:00 PM
36181 E Lake Rd S, Palm Harbor
Internet Service Providers
“I had a great experience with Marc and his team of installers. Marc is very knowledgeable about video and internet and ultimately got me the best deal with DISH and internet. I'm saving more than 25% from Spectrum and getting more channels and faster internet.”
“Went to Port Richey Boost Mobile and was helped by a very sweet and and very professional young lady named Ashley. She helped me from start to finish and answered all my questions! Highly recommended!”
“Very helpful. Mike was super knowledgeable and got the right upgrade for me. The customers beside me were insane though. Can't imagine what these guys deal with.”
“This place is awesome! The folks here are always so helpful. We stopped in a few weeks ago to upgrade the husbands phone before our hiking trip to Spain, but forgot to ask about the international calling plans. So we were in the area and popped in and asked what we needed to know to use our phones if we get lost, need to make a reservation and since our hike is six weeks long and over 500 miles we will need to pay bills online while we’re there. The folks at Verizon were awesome! Gave us multiple ideas and helped us find the easiest and most affordable way to take care of business while in Spain.”
“I would like to comment on the wonderful service given me by your specialist Shawn Brining. He was a wonderful & very patient assistant & I would like him to be given special recognition. Thank you
Fleur Lion-Cachet. New spectrum customer. !!!”
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“I was having issues with my monthly phone payments. I was helped by a cust svc salesperson who loked at my acct, found where the problem was, noticed I was due a different billing, and explained why I was accurately receiving two billings/month.
Steve Ortiz got me through to the correct department and when I could not understand their queries walked me through until I reached the correct person. And since Allie was unable to put through the new monthly charge due to delays on Spectrum Mobile's end, he advised they make a note of my call.. smart move but not considered by me. And in honesty, Allie had already noted my info on her end.
I have used this ofc perhaps four times since it opened and I have always been happy with their services. I commend SpectrumNPR on having the awareness to utilize the expertise of Steve Ortiz. As a senior citizen, today's computer questions/ answers are unfortunately similar to throwing me into a foreign land where I need help but cannot give the correct answers. TY, Steve.”