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June 2024 by Elizabeth Susan Wydro
I don’t often shop at this CVS. But I found the staff engaging.Helpful and polite. Clean environment to shop in.
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May 2024 by Newby Grace
Pharmacy workers are rude here. More than once, the pharmacist said something condescending to a customer.
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April 2024 by Amanda Harrison
I have worked in customer service a long time and was very disappointed with how everyone in the store was treated last night. A lady in line in front of me waited for 5 minutes to be acknowledged, hit the need assistance button on self check out and waited another 5 minutes. I was waiting for a restroom key because the door stated you have to ask a front desk associate for the key (even tho they have stalls.) We all started yelling "hello" because it seemed there was no staff in the store during the duration of our visit. Finally a gentleman walks from the back room and laughs and said "we were hiding." The lady who was trying to rush to the desk after hearing us was very apologetic. I have no negative reviews on her. The gentleman could have handled that better though and there is no reason 5 people should think that there are no employees. Customer service has really gone down here and I think I will be going to Walgreens around the corner from now on.
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April 2024 by Felicity Lessor
Terrible service and male pharmacist refused to help people in drive thru
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March 2024 by Christine Summerall
Pharmacy will not answer phone. Calls go to voice mail
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February 2024 by Mightymommy 101214
Very nice CVS with a pharmacy staff that are actually competent.
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December 2023 by Ailin Wright
Never been spoken to so horribly by a pharmacist in Dec 2023. Will never go back. He should be fired and never allowed to work with anyone in the public again. Stay away from this place. Absolutely horrendous
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December 2023 by Cathy Jones
Friendly staff , clean store and well stocked.
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December 2023 by Grant Wilson
If I could give this pharmacy negative 5 stars .I would. They are extremely rude. Unhelpful, and in no way understanding of your need for medication. I have somewhat never experienced this type of customer service in my life with something as important as mental health relief. Because my doctor is from a different county the pharmacist refused to fill my prescription that I need to function in daily responsibilities. When asked to return multiple times, despite my work schedule, they refused to fill my prescription. I filled it without any issues down the street…..Stay away from this pharmacy!!!
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November 2023 by Benn D
Alright store
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November 2023 by Paula Hillyard
This is my 2nd month using CVS as my pharmacy...That stops next month..I have Never been treated so Incredibly Rudely as both of my uses of this store. The 1rst time I assumed it was a bad day, this time...not even close. I called for refills and because 2 medications were not transferred properly to them..They were down right Nasty to me. Even the Pharmacist himself. After I pick up my scripts, I will be calling the main office.This store Does Not Deserve a 1 star. More like -1 or -2!
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November 2023 by PJ The Barber
The ladies in the pharmacy are real life savers. Thank you Ms.Michelle & Ms.Tracy & the whole night crew. Happy Holidays
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October 2023 by Mackenzy Siudut
Every time I call to see if my prescription is ready, I can’t even get connected to an actual person I’m speaking to a robot that doesn’t even help me the entire time ,all I need to know is when my prescriptions ready without having to take a 20 minute trip to go speak to someone in person and it keeps asking me do I want to refill my prescription? No I want to speak to a human-being and it won’t connect me I continue fighting with a robot….
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September 2023 by Robert Stoll
Incredibly inept pharmacist named Alexis, I called because the CVS on little rd ran out of covid vaccine and canceled my appointment, the pharmacist told me I could go to any CVS and get vaccine without appointment so I went to CVS in Hudson where the pharmacist told me my insurance wouldn't cover cost. I call insurance and they said the vaccination cost was covered so I call this location and explain my situation but Alexis just keeps talking over me telling me I didn't have appointment with her, she continues multiple times trying to tell me why I'm calling before hanging up
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September 2023 by Nikki Page
The worst pharmacy in New Port Richey. They tell you they have a product, you never find it, and they won't even try to help you. I only go there for my daughter. I wouldn't step foot in there otherwise.
