AutoZone Auto Parts in New Port Richey, FL is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. The store is known for its friendly and knowledgeable staff, who go the extra mile to assist customers. Customers have praised the exceptional customer service provided by the associates, particularly Andrew Mulero, the store manager. He has been described as a "wonderful person with exceptional customer service qualities," who is willing to go above and beyond to help customers, even if it means not accepting tips for his assistance. The reviews highlight the store's ability to diagnose and resolve customer issues quickly, such as fixing a dead battery or a problematic splash shield. Customers appreciate the staff's willingness to provide guidance and suggestions, even when they are unable to order a specific part. However, some customers have noted that the level of knowledge and customer service can vary across different AutoZone locations, with the store on 52 in Hudson being described as better than the ones on Little Road and Ridge Road. Overall, AutoZone Auto Parts in New Port Richey, FL is a reliable and customer-focused retailer that strives to provide a positive shopping experience for its customers.
Edward & Landon are THE BEST. Super Customer Service oriented. Will be back.
July 2024
Andrew was so nice and helpful, my battery was pretty much fried but he went the extra mile and checked it, the alternator and the starter. And despite the crazy heat, was happy to replace the battery. All of the associates inside were friendly as well ?
June 2024
Shoutout to Edward helping me out today with my battery. A true life saver!
