-
December 2023 by Joyce Jagodzinski
Shanon was impressive, made me relax while she did my exam, and Dr Ramsey, he explained all the details of treatment and helped me understand the next steps. I fell into an amazing office and think they will be my forever dentist office!!!
-
November 2023 by Art Roth
My first contact with Aspen Dental has been exceptional. Having recently moved from another state & a primary dentist there I was in need of some work done they had recommended. Since I'm doing considerable traveling with an RV I was looking for a place that had connections where ever I may need work done & honored my insurance. Home base is New Port Richey, FL. Aspen located at FL #54 & Little Road has been a perfect match. Quickly got scheduled visit & work up. Have had several root canals & presently getting several crowns. No drug out process & all at same location is great! All staff I've encountered have been super. Detailed explanations, prompt, professional, & fair pricing all pluses!
-
October 2023 by william austin
It was a very positive attitude. The lady at the desk ,setup my appointment the day before. She explained put you info in tablet. And then right in to take pictures,of my mouth. All free. Tech support about different plans and financial options.Dentist took time to explain what I could do . And just a positive experience from beginning . Next date is dentures imprint. And then new dentures after October 2,2023All at a great financial plan.
-
October 2023 by Kimberley Breviario
I recently went with my husband to his dentist appointment at Aspen of Trinity. This is by far the best group of professionals we have been to for our Dental care! Dr Ramsi is so kind and patient when explaining what is needed for treatment. I can’t say enough about his staff! They were all so wonderful.
-
October 2023 by albert breviario
I was very impressed with the Aspen Trinity office. I have a very difficult time taking x rays and the staff went above and beyond to help me through it. Dr Ramsi was exceptionally thorough & patient when explaining my treatment plan as I wear hearing aides. I greatly appreciate that.
-
October 2023 by Angela Breviario
This Aspen Location is One of the Best! The entire staff is so kind and caring. They make you feel like family. If anyone is looking for a new Dentist Dr. Ramsi, Shannon Hygienist, Kirsten Dental Assistant, Brenda Dental Assistant, and Manager Stormi Entire team is Amazing!
-
October 2023 by Brady Miller
Cannot get their accounting together. This keeps happening over and over. Today I am asked to pay $84 for an exam. I had previously paid thousands for my partial and was told that the pricing included future exams and adjustments needed. This is about 3rd time same issue has happened. Upon asking further questions at front desk found that not only did I not owe $84 today (and billing for$176 to insurance) I had a credit of $577.00 on my account!! Awful because most people would just pay as I too considered but since I’ve been through this before I am now extremely disappointed with Aspen’s reputation. Always different employees high turnover which also is red flag. We paid about seven thousand dollars and this was to help cover future issues with my partial so am locked in to keep coming back here. Would not recommend to anyone!!!
-
October 2023 by Katina Pantelis
The staff in the office is Super friendly and so knowledgeable and know what there doing. With all the question I had they had great responses and they do an amazing. I would totally recommend this location to get your mouth done. You won’t have any regrets!
-
October 2023 by Chuck Duckett
I want to say that the staff at the New Port Richey office were helpful.Now I want to speak my mind on Aspwn Dental as a whole. Avoid using them if at all possible.I got a partial and full denture from them. I have had multiple teeth fall out of them over the past few years since I got them. My partial broke. I had to pay to fix them plus now paying to keep getting the same teeth put back in them to a tune of $210 each time. The office ingot them at in Inverness was just right down rude and they have the emergency and walking welcome but all but New Port Richey put me off and said they could do nothing before Thursday.They are not cheaper than your non chain competition. Use your local dentist iffice
-
October 2023 by John Shibley
The staff were all very friendly. The Doctor spent his time to stay and walk me through my situation and what the options were. I was able to book an appt and be seen all within about a hour.
-
August 2023 by joseph fragoso
Stay Away overcharged me. Gave me a denture I didn't want. A tooth fell out and they charged my insurance on a 7 year warranty. They told me they would call me back because their system was hacked. I've been in there 3 times in the last week and a half . I'll call you back no call again . Look up aspen dental law suits stay away.
-
August 2023 by Natalia
I really liked Dr. Denis Ngo and her assistant. She answered all my questions, explained the whole procedure, quickly and efficiently provided assistance. The office staff is friendly, I quickly and easily completed all the paperwork. I'm very satisfied and will go back if need be.
-
June 2023 by Lynn Green
Just walked out if there!!!!! Maybe another Aspen Dental but definitely NOT this one. Called Monday morning with extreme pain for 2 days since nothing is open weekends, gave me an appointment for today 11am. Got there at 10:30. Called for X rays 10:55, X ray done and put in a room in tears with the pain. 23 mins later went out to front desk to ask where everyone went, no one else in sight to ask. Receptionist comes back to room and says the Dr said a few mins. It was an emergency!!!!! You could clearly see I was in pain and exhausted. No urgency what so ever. I would not recommend for an emergency.
-
May 2023 by Joseph F.
I read a review from a patient with no insurance they said it was cheap, that's because they over charge people with insurance. I found out they over charged me from my insurance company. they didn't submit all of my claims, so I don't know what they owe me. so far they refunded 300 plus dollars and still owe me more. They said don't worry they'll give me a credit. I didn't want a credit. I only want to pay what i owe. They gave me a 1900.00 dollar denture. without explaining. My insurance only pays 325.00. I'm very disappointed with aspen dental. i wanted to make an appointment for 2 weeks their system was down they would call me well they didn't. I won't go in until the comes up. They want to get as much as possible from people with insurance to help pay for people without. I see Apen has been sue for upselling over and above. I had no problem with the dentist. Verry disappointed, they don't care. if it is not taken care of i will call the state and file a complaint. Once i get this straightened out i will never go back. Careful I wouldn't recommend. The Dentist was good. Billing and overcharging Apen was sued for this. I should have done research before going.Joseph Fragoso
-
May 2023 by Grace Greenlove
Dr. was very accomadating with my low pain tolerance. A new type of crown ? made entirely of zirconium looks incredibly natural. Staff worked with my dental insurance and scheduled me, knowing I had a timeline to complete my crown before traveling. I was skeptical of "chain" dentistry from poor prior experiences with a different office. This was the opposite, a very pleasant surprise! P.S. super fastidious in regards to health precautions, protocol, and sanitation practices. I don't often say I'm totally happy, in this case I was.
