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February 2024 by nancy cilio -Mann
For the most part they were helpful with information but they really aren’t as helpful as a travel agent. They more or less want you to do everything yourself. No discounts on airfare now and they are limited as to what airlines they can book. Still good for car rentals but unless you are booking the flight, the hotel and the car you may as well do it yourself. Customer service not at the top of their list. Delivered all the “we can’t do that” in a friendly manner so I was disappointed and not angry when I left.
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December 2023 by J Dee
Staff were friendly and incredibly helpful. I thought my issue would take me an hour to resolve but I was in and out within minutes and had all my questions answered. Very appreciative of the staff at this branch.
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December 2023 by Jenn D.
Staff were friendly and incredibly helpful. I thought my issue would take me an hour to resolve but I was in and out within minutes and had all my questions answered. Very appreciative of the staff at this branch.
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October 2023 by Laura Mcnulty
Very helpful and doing there best to help is in a very difficult and unusual situation
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October 2023 by Doug Peacock
Very helpful staff. We. Enjoyed our membership but. We got a new car and it came with roadside services.
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October 2023 by Joe Ferrante
Very helpful staff. I was able to get a document notarized in less than 15 minutes.
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September 2023 by Just Tom
They were helpful and pleasant. I picked up some maps and got my passport photo for free.
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August 2023 by K S
I have been a member for 5 years and the last few times I have called no one has shown up. It's getting ridiculous. Why am I paying for this service if no one is showing up? The last dispatch I talked to showed no compassion for any of the situations.
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August 2023 by Andrew Melton
Not a fan of the automated option choosing before you actually talk to a human. After talking with an actual human the process was flawless and the tow truck driver was excellent.
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June 2023 by Bonnie Boyd
Have called 3 times and left message to return call re: Home Owner/Auto insurance combo They say they will call you back in order of your call. NEVER RECEIVED A CALL BACK YET.Called before the holiday and after. Very inefficient and disheartening‼️
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May 2023 by denise dickens
Nightmare. Never showed up. Told me that a driver from Pete’s auto wold be there at 11:45 am. At noon I called Pete’s. They never received a call from AAA, nor do they do unlocks. Spent $95 to get the car unlocked and it was completed within 10 min of my call.
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May 2023 by Wanda Bittinger
Got the old fashion trip tick!
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February 2023 by BigFiveJack
This office runs efficiently, and the staff are pleasant and always very helpful.
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January 2023 by Donna Velde
Good service. I have had all issues solved.
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December 2022 by Nikki Page
Met my needs. Fast and efficient.
