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July 2024 by Carmen Rebecca
My husband went to AAA Trinity office today, and the OFFICE IS PERMANENTLY CLOSED. AAA didn't bother to post the info on their website.
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July 2024 by Mike Blaney
Went to AAA for expert advice on booking a cruise. Important documentation information was left out of the conversation causing us to be unable to board. AAA offered no help in mitigating the situation. In the end we lost all our money but the office was kind enough to put full blame on us. The customer. BEWARE!!
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July 2024 by James Marr
Highly recommend seeing Nicole at Trinity AAA. Even though their store was closed due to storm damage, she took the time to explain my policy out in the parking lot. Knowing full well most places would have said come back tomorrow. Thanks for going the extra mile, Nicole.
Jim,
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July 2024 by Karl Adriaenssens
Two days closed after storm damage but on the website it says open ?
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June 2024 by Mark Lyon
AAAis still helping you make arrangements to travel and get maps and brochures!!!
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May 2024 by Josette C
Staff is well informed and always happy to help
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May 2024 by Liz Fernandez
Just want to give customer service rep Ebony kudos for great service. She took care of my issues professionally, efficiently and with the nicest disposition and it was a pleasure to work with her.
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May 2024 by Tonya Knox
Deidre Portzen is phenomenal travel agents. Extremely patience while providing excellent suggestions. It truly is a pleasure to work with Deidre you will not be disappointed. Once you have made travel arrangements with Deidre you will always make travel arrangements with her. Very professional and extremely thorough. She will provide you with a exactly what you want, and a little more.
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May 2024 by Richard Clayton
Very professional, quick response,
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April 2024 by Roger Cregar
Always friendly and helpful with my needs
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April 2024 by Rob Kenworthy
Auto insurance was cheaper than Progressive, that I had for 20 years. They are terrible over the phone and extremely slow to respond.
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March 2024 by Kelly Smallwood
Ms. Brady was so helpful! Thank you!
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February 2024 by nancy cilio -Mann
For the most part they were helpful with information but they really aren’t as helpful as a travel agent. They more or less want you to do everything yourself. No discounts on airfare now and they are limited as to what airlines they can book. Still good for car rentals but unless you are booking the flight, the hotel and the car you may as well do it yourself. Customer service not at the top of their list. Delivered all the “we can’t do that” in a friendly manner so I was disappointed and not angry when I left.
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December 2023 by J Dee
Staff were friendly and incredibly helpful. I thought my issue would take me an hour to resolve but I was in and out within minutes and had all my questions answered. Very appreciative of the staff at this branch.
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December 2023 by Jenn D.
Staff were friendly and incredibly helpful. I thought my issue would take me an hour to resolve but I was in and out within minutes and had all my questions answered. Very appreciative of the staff at this branch.
