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October 2024 by Dave Polovina
Huge Tree fell on house last night due to Hurricane. 8:00am this morning called ServPro. Within 4 hours tree guys showed up… roof was tarped and ServPro mitigation team showed up to visually inspect property. They could have told me that I had 1000’s of dollars of required mitigation work and i would have believed them but they told me all was good and just to get the roof fixed ASAP.
Robert Reyes and his team are HONEST and treated me like family.
Thank you ServPro of Mandarin in Jacksonville FL
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September 2024 by lucy miller
Robert from Servpro did an excellent job in handling our household mold issue. He was prompt with communication and made excellent suggestions regarding referrals for other services needed. He did not try to overcharge, and sent capable workers that were knowledgable. I hope we do not have another water or mold issue but if we do, I will definitely be calling them again!!
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September 2024 by Krystina Bakkar
Charles and his office teammate, “Hobie,” are top-tier professionals. Took the stress out of the unfortunate situation, got things done - meticulous to details and timeline. Took care of the problem with confidence and addressed my questions swiftly and rationally; clear communication, expert knowledge, reasonable turnaround and moved efficiently and promptly to complete the tasks. Wish more home service companies were like these guys! Strongly recommend them and will always refer to my friends and family going forward.•
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September 2024 by NJ Farrell
Don and Charles came out quickly after the flash floods last week. They were very helpful and did a great job on our guest house. Thanks!
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September 2024 by Impact Church Small Group
Great experience.
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September 2024 by Kelly Shaw
Thank you Servpro for taking care of my washer machine leak on a Sunday afternoon. Ben, Lauren and Charles were very helpful and quickly dried out my walls and floor. Very professional, knowledgeable and friendly, thank you guys!
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September 2024 by Dean DiLuccio
These guys are the best - they helped us with a water issue that was able to be resolved in 3 days thanks to their speedy service, excellent equipment, and attention to detail - we are most grateful - everyone was highly professional, courteous, explained everything thoroughly, and gave us a fair price - Rashad, Scott, & Derek were able to turn a highly stressful situation around for us with great work - I highly recommend!!
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August 2024 by Marc Carlson
All technicians that came to our home were very professional and courteous. They identified and remediated the affected areas as quickly as possible, which kept the cost to a minimum. Since the work ran through the weekend, the transition to the weekend team was seamless.
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August 2024 by Colleen McCafferty
I was amazed at how quickly Servpro responded to my call for help with a sopping wet ( and brand new!) carpet. Rashad was at my house within the hour ( 8:00 at night), after hours. They really are a 24 hr service. Rashad was knowledgeable, professional, and very nice and courteous. I was so upset about my carpet but Rashad made everything so much better and I have peace of mind because I knew that he had started the remediation process so promptly.
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July 2024 by Linzee Jensen
Rashad and Demitris were outstanding in every way. Very professional, considerate and thorough in explaining everything about what they were doing and why. We were fortunate to have them help us through the mess that Gibson/Pulte caused in our new home, by improperly installing the HVAC system. (It was not leveled, the condensation line was flowing in the wrong direction and the filter was completely clogged with construction debris.) Thank you, Servpro, for sending these guys. A++
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June 2024 by Kyle Creekmore
Rashad and Michael were GREAT
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June 2024 by Jeff Conrad
Charles and Rashad were great. I missed their call but they still managed to catch me at a good time and help determine what my situation needed. 5stars
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May 2024 by Joann Acuna
ServPro responded very quickly to my call about water damage in my Jacksonville Beach condo. They had a team out to my unit within an hour of my call. They assessed the damage and made recommendations. I personally was not able to be present during their service, but my mother was there. They communicated with her and would call me directly with their assessment and recommendations each day.
I requested that they come out in the morning if possible. They would call me after their morning team meeting to confirm the time of service. Their professionalism, communication, and water damage service were excellent. They were reassuring during a very stressful time. I would like to personally commend Charles, Barry, and the team that were responsible for providing the highest quality of service.
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May 2024 by Ralph Tumolo
Chris and Derek were excellent, very professional and explained everything in detail. Very informative and thorough
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May 2024 by Amanda Solari
Thank you Charles for coming to the rescue! Charles was amazing to work with. Kind, courteous, professional and great communication. 5 stars and highly recommended!
