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September 2023 by Janet K.
Huge inventory! Great family owned business. I have been shopping here since the 70's!
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August 2023 by John W.
Forget customer service unless you want a roll of the eyes from a teenager who can tell you what you can clearly see or find on your own. The products they sell are good but the prices are very high. Their success seems more based on location and their attempt to sell a beach vibe than on anything else.
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August 2023 by thejazzpantry
So, Aquaeast is hosting a surf camp at Micklers Beach. As a lifetime Surfer, I was stoked to see this. 2 kids came up to tell me about the humongous waves they caught, and their excitement led to mine. What's better than kids digging surfing? We even ride the same size board and she asked me to watch her first set. Then, three wannabe "trainers" came up and said I was making the kidsUncomfortable and to keep my distance. I wanted to handle it then, but I have more respect for the Pogues. Completely non professional. If watching kids having fun surfing is wrong, then so is this company for sponsoring the event.
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July 2023 by Tom R.
What a great surf shop! All the brands you are looking for and more. Great vibe! You will be pleased.
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June 2023 by Nathaniel Hamman
New to surfing and forgot a leash while visiting the area. Helpful employees that are straight forward and very welcoming. Will definitely return if I'm ever in the area.
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May 2023 by Gavin C.
This place is very organized. I enjoy walking in here and being greeted by workers. They also have changing rooms for trying on clothes and they have restrooms.
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February 2023 by James Fater
Shane was super helpful with my skate. Fixed the front truck of my carver in minutes. Go jags
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December 2022 by Jane Marlowe
Aqua East has the greatest selection of men’s and women’s shorts, swimwear, flip flops and surf gear, including some brands you won’t find everywhere. Friendly service and great prices. Highly recommend!
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September 2022 by Lee Burnette
Came in from out of town -- had emailed a few times with Mike to procure a Stewart Redline 11...he was super helpful. When I arrived at the store, Drew took over, brought the board downstairs and held it the whole time while I shopped (I was impressed that he never put it down). KT took over from there and sold me a few shirts...afterward Drew offered to carry the board to my truck. Now that is service...aloha
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September 2022 by Jennifer Didion
I have been coming here since I was a kid decades ago. Had a little situation with a paddle that I bought from there some time ago. Mike helped me out big time and remedied the situation. Best surf shop in the area hands down.
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August 2022 by Patrick Kirk
My wife purchased a pair of shorts from the store while we were in town on vacation. Every time my family goes to the Jacksonville area on vacation we always purchase items from the store. My last visit we spent over $400. The thread started coming out of the shorts upon the first wash. I spent $15 shipping the shorts back to the store and I was assured by the store manager she was going to hold the last pair of shorts for my wife upon receiving the returned shorts. Once the shorts were received back at the store, my wife was contacted and they no longer had the shorts they assured me they would hold for me. The shorts were placed back out for others to purchase. The store manager contacted my wife and asked her to pick another pair of shorts from the website. My wife picked another pair of shorts that she didn't even want from the beginning. I then contacted the store and asked if they would be kind enough to discount the shorts for the inconvenience of shipping the original pair back, selling the pair that was suppose to be on hold and then having her another pair that she had to settle for in the first place. The manager Katie wouldn't even discount the shorts for the inconvenience. I will never shop at that store ever again.
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March 2022 by Amanda Hancock
Couldn’t shop because I had an ice coffee in my hand. A woman literally came right at me as I walked in. I’m a grown woman and don’t need to be parented while shopping. Only giving it two stars because the store was pretty. Poor customer service and ridiculous policy.
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February 2022 by Shannon H.
My husband, two-year-old son, and I stopped by early this morning after a sunrise walk on the beach to check out the store and shop for some apparel for them both. The literal second I walked in the door, the store associate said from about twenty feet away "We don't allow drinks in here, would you like to throw that away or put it back in your car?" referencing my Southern Grounds coffee cup (that had a lid on it.) I politely returned the coffee to my car so as not to be difficult. But honestly, it's 9am and I have a (lidded) coffee in hand...what do you think I am going to be capable of doing to your store? Lol. Also, she was very corporate and extremely direct in the way she handled it. I felt more like an employee myself rather than a paying customer. Anyway, it honestly kind of ruined the entire experience and bummed us out. Not exactly the Neptune Beach locals welcome you'd expect and it made me want to spend my money elsewhere. I felt like I was in a Walmart. I'll head to Sunrise next time without a doubt.
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February 2022 by John Fahling
Coming from Hawaii, high school and into college, I worked at 2 different well known surf shops on Oahu, I know the right vibe that belongs in a surf shop.Aqua East had it. Welcoming Aloha, tons of great fair priced merchandise and good product knowledge. I was starting to feel hesitation to enter any more surf shops in north Florida, because of the cocky vibes I’ve experienced at other surf shops in the area. But I found one I can spend a good hour in and not feel like I don’t belong or I’m being watched like I’m gonna rip them off.
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January 2022 by Bryan Shriver
Took my kids in for skateboard grip tape one one board and wheels on another. Austin spent a long time with them helping put it on, setting up the boards, talking skating, recommending skateparks and generally being a good guy. The time and care they took helping with gear that wasn't purchased from them was extraordinary. Highly recommended and we will definitely be back!