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November 2023 by Shelby Casey
Express Oil Change did a fantastic job on my wife’s car. Jedidiah was friendly, helpful, and incredibly knowledgeable. Thank you guys for your consistent, top-notch service.
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November 2023 by Jazlyn Smith
Big Thanks to Wes , Jedidiah and Tim! From calling to inquire on rates, to pulling into the lane and getting my vehicle serviced! They really do care and make sure everything is going well with your car ! Great team everyone was working together I wish I can point everyone out by name! Today was customer appreciation day and the food and drinks were amazing! Even the staff at the food booth were very sweet and caring! I would not want my vehicle serviced anywhere else but here! My 1st time but will it be my last! Very pleased and thankful! Thank you all! ☺️Services: Tires
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November 2023 by Lily Johnson
Great Place. They checked everything they could for me just going in for an oil change. Provided great service and they worked like a team!! Everyone helped everyone and looked happy doing it!! We even got greeted immediately when pulling in!Service: Oil change
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November 2023 by Ross Johnson
I highly recommend the mechanics at Express Oil & Tire! They've done great work on both of our cars. They're always very thorough and have diagnosed issues that were smaller than I expected, saving us money we were prepared to spend. Other shops will fix things not needing repair and take you money without transparency or push services that have little impact on your car's performance to upcharge you. These guys will always shoot straight with you!
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November 2023 by Julian Tokarev
Ruben and the rest of the team did a great job- really went above and beyond. Not only changed my oil in under 12 min but also checked my suspension per my request and helped me out by finding out that 2 of my 3 brake lights were out plus a rear turn signal! Highly recommend!Services: General repairs & maintenance
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November 2023 by Lisa Remington
Changed my air filter, much needed! They had the filter on hand and charged me a fraction of what the Nissan dealership quoted. Plus, it was Ladies day so I received a $5.00 discount. Fast, friendly and great price. Thanks guys, I'll be back?
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November 2023 by Mom Graham
On Oct 14, I noticed my car brakes were very off and making noises. I called ahead to see if they could tell me what was wrong and give me an estimate because they were about to close in 1 hour. They told me to bring it in for a free quote, and they can work on it Monday if I decide to get it repaired. I brought it in, and I forgot his name, but he was the one that does brake repairs. His initial is JT. He did a survey and could tell me what was wrong and give me a quote. He even offered to fix it that day, which shocked my husband and me. We felt terrible because they were about to close. But he was able to fix it within 1 hour. He was very friendly and had excellent customer service! We will be coming back!Service: Brakes
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November 2023 by Elizabeth Rosa
Late review… 10/5 I was on an emergency travel to get out of town and Ruben got my vehicle and did an excellent job with my oil change and all the request I had. I would use express oil change everytime. Thank you Ruben for going above and beyond providing excellent customer service!
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November 2023 by Roy A.
Prompt professional oil change service. Got all fluids checked and air cleaner verified. Drove in and drove out in just 10 minutes!
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October 2023 by Elizabeth K.
Express Oil Change and Tires in Navarre is excellent! I enjoy going to this location for the mechanic side. I visited today for an oil change and it was very nice! I used to prefer the FWB location bcs their service is exceptional, but today I was helped by Ruben and he was very clear and concise with his communication and offered great customer service! From now on, I will probably come back here for both my oil change and mechanic needs! I enjoy being able to sit in my car and watch them do everything for my oil change for efficiently and quickly. I also like their technique used for the actual oil change. My car dealership actually told me it is a great technique for my car. So Visit and ask for Ruben!
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September 2023 by Denis S.
I noticed my tire had picked up a nail and so I called to request pricing for repair or mounting and balancing a tire since I already had a new tire. I was quoted $40 to repair if possible and if not possible $30 to mount and balance a new tire. I scheduled a time later in the day. Upon arrival a few minutes ahead of the time I was given, I waited at least 15 minutes after my scheduled time before anyone showed up to help me. At that point, I filled out the paperwork and directed the service manager to the tire that had the nail and told him the new tire was in the hatchback if they could not repair it. About 10 minutes later, a technician came in and told me they would be unable to repair the tire and gave me a quote for a new tire. The mount and balance on the quote amounted to a little I've $25 so it seemed consistent with what I was quoted on the phone. I told the tech that I didn't need a tire, just mount and balance the one in the hatchback. He asked if it was a new tire and i replied that it was. He headed back to the garage. About an hour later, the tech pulled my car to the front and came in to settle up. He presented me a bill for $40 plus tax, so I inquired why it was more than what was quoted on the phone and in writing. He said the mount and balance was a flat rate of $40. I told him I was quoted $30 on the phone and he said that was for repair but they couldn't repair it so the mount and balance was $40 plus tax. I pointed out that the quote for mounting and balancing the tire he offered me earlier was around $25 and pointed to their written quote. He said that only applied to a tire they sold me and since I brought my own tire it was $40. None of this was disclosed prior to the work. I paid the bill and left. A mile or so down the road, the TPMS warned me of low tire pressure. I was returned to the shop and was told I had to reset the TPMS myself. Considering I had to wait an hour and a half to get one tire mounted, was overcharged 33% more than quoted, and then they didn't bother to reset the TOMS as part of the service, I can't recommend this business. I have had four tires mounted and balanced in less time than it took to mount one here and paid less for mounting and balancing all four tires. That said, the people I dealt were courteous and the waiting area was clean. But no, I won't be back.
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August 2023 by Jonathan Cox
I come here everytime I need an oil change or have an issue with my vehicle. The technicians here do a great job, they know what they are doing, they have a very solid procedural way of doing things, and they are friendly. The oil change service takes no more than 15 minutes, and you just pull in and wait in your vehicle. Highly recommended.Services: General repairs & maintenance
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August 2023 by Samantha Elliott
Benjamin was amazing! He did both my and my boyfriends oil changes this morning. Super nice and very professional. 5 stars! They were prompt and super knowledgeable! Great job to Benjamin and the other employees!Service: Oil change
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August 2023 by John Potter
Completely professional service! They took excellent care of my vehicle while I was traveling. I'll definitely be back as we visit Navarre often!It's a great thing to see the folks here actually taking pride in their jobs. This is something you dint see much in these crazy days.
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August 2023 by Renee W
I just want to say thank you Marvin. I had just received news that made me so emotional while I was pulling into express oil change. Not only did he make sure I was okay but that hug was just what this momma needed. Thank you again! I hope your employer reads this cause you truly deserve recognition for your compassion. This world needs more people like you!Service: Oil change
