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February 2024 by Brant B
Great place to stay 5 stars. Front desk staff 3 stars.
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January 2024 by Zachary Gaines
Very nice staff, building has some age but it kept up. Housekeeping is not intrusive and has never bothered my things. Front desk is efficient and courteous. Within walking distance of Duval street for those who enjoy walking. About a mile away.
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January 2024 by Mike O
Everyone at the front desk was very kind and friendly. The room was very comfortable. Well worth it. My only VERY BIG negative was when I reserved the room I was not informed by the person in Jacksonville who took my reservation that I will need to first get security clearance prior to entering the base. Please train your CS Reps how to do their job completely! the person at the hotel desk told me it happens often.
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December 2023 by Jack Carello
Navy Gateway Inn & Suites is great! Good rooms and very cheap prices. Depending on what room you’re in you can get a great view of the beautiful blue water. Definitely a great hotel! Have a great day!
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October 2023 by Edwin F
I stayed here for about two weeks for work and I can say I will never come back unless I am forced to due to my job.Whoever cleaned my room thought it was a good to clean out one of my belongings, a $100 speaker.When I called and spoke to about five people about this, everyone kept beating around the bush with excuses of: “the manager has left for the day, call back later” “sorry I don’t have any information as to who cleaned your room” “I will have to call you back” I never received any call back, or my stolen item.Nevertheless, anyone who is unfortunate to stay here, bring a lock and lock up your things. Don’t trust any one of these human beings.
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October 2023 by Phil S.
If you are current or retired military this is the best place to stay in Key West. Clean room,convenient locations, great prices. If you are also a current DOD or retired DOD employee you are also eligible to stay here. One of our best perks.
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October 2023 by F
I stayed here for about two weeks for work and I can say I will never come back unless I am forced to due to my job.Whoever cleaned my room thought it was a good to clean out one of my belongings, a $100 speaker.When I called and spoke to about five people about this, everyone kept beating around the bush with excuses of: “the manager has left for the day, call back later” “sorry I don’t have any information as to who cleaned your room” “I will have to call you back” I never received any call back, or my stolen item.Nevertheless, anyone who is unfortunate to stay here, bring a lock and lock up your things. Don’t trust any one of these human beings.
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July 2023 by Michael McGehee
First, this is a military hotel. Active duty, reserve and retired, all branches, are welcome. The general public CAN NOT stay there.The rooms are nice. Queen beds, coffee maker, mini-fridge, cold A/C, tub/shower, in room safe, closet and dresser. Laundry, vending, ice and a fitness center are on site.There is a mini-mart across the street.There is a food truck open from 7am-7pm behind the building because, sadly, the dining facility and bar are now closed with no plans to reopen.Easy 15 min walk to Duvall street, Half Shell Raw Bar and many other locations.
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July 2023 by Brian B.
We have stayed at several of the gateway inns. Dam neck naval base in Dam neck Virginia. Little Creek Amphibious base in little Creek, Virginia. NAS Oceana in Virginia Beach, Virginia, and at the NAS Jacksonville Gateway inn. All of these locations have provided us with a great nights sleep, and plenty of amenities within a short distance to cover our unexpected needs. We can also go for longer walks at night because of the base security. We look for vacation locations near the military bases because they are clean, economical, and enjoyable.
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May 2023 by Bill Gault
Very clean and updated rooms. Close to everything. The staff is the best
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March 2023 by Scott Whitney
Good: the view and cost of the room outstanding. Front desk personal courteous and helpful.Not so good: Stayed on the sixth floor. It was extremely cold in the room No way to adjust fan speed or temperature we literally froze in the room. Had no desire to take a shower in the morning. This was a sixth floor issue because the other floors was definitely a lot warmer temperature. TV didn't work It would have definitely helped drowning out the noise from the air handler unit.
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February 2023 by Jacob Bredemeyer
Abysmal experience with the Fly Navy on this trip. We stay here for detachments no less than 6-9 times per year and have never been treated so poorly as we have for this trip. They gave our rooms away the day we arrived for our two week detachment. Then the manager and staff, who were extremely rude, refused to issue CNAs so we could stay elsewhere. Their justification was that they “had rooms available.” These rooms were converted barracks in a building that was condemned but only reopened because they overbooked the Fly Navy. The barracks, which they referred to as “suites” were over 80 degrees, dirty, smelly, and unacceptable. I refused to stay in the barracks and chose to couch surf until other accommodations were made on our own end.
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November 2022 by Arlene F.
Much nicer than I expected. We stayed in the suite and it was plenty big fir two of us. Clean and comfy. Friendly staff and a good choice for us.
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October 2022 by Kimmy K
Sad that once you retire with 34 years in the military, you are degraded in class and can no longer book at the military Inns less than one month in advance. By then, everything is taken by military members with less service time who get preference of booking 6 months out. That is just not right. My husband put in a lot of time away from his family, and now, when he can spend it with us, we can't find and affordable military getaway/Inn.
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August 2022 by Anthony Steele
Our stay was pretty good for 3 nights. This location was chosen due to its close proximity to Duval st. We had a problem with the microwave, but maintenance was quick to replace. The AC worked fine and was pretty much clean. A couple bugs and the bathoom was a little dirty but good overall stay.
