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February 2024 by Oscar Perez
Very bad experience with this autozone today, 02/17/2024, I went to buy a part which Orlando, the worker who helped me, told me that if it was the wrong one or it didn't work, I could return it, in fact the part was not the one I had. I was taking my car because of their poor work and the manager and another person who worked there in a very bad manner and in a very disrespectful manner left me unable to do anything because supposedly I could no longer return the part that cost me $69.00 and all because of their bad work. They broke down at work aggressively and in a very bad manner just because I was demanding my money back or the correct part which they didn't have there so I told them I wanted my money and they told me they couldn't give me back... really very bad people and I hope Someone read this and take action with that manager who doesn't know how to do his job and is disrespectful.
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February 2024 by Omar Perez
The worst AutoZone in Miami, very bad service from the workers, especially the manager who also works at the cash register, I bought a part, they had told me that it had a guarantee and return and when I went to return it, they did not want to give me the money back, either. They had another new part, so I had to go to another AutoZone so they could help me, a worker named Orlando from this AutoZone treated me very badly, he spoke to me in a loud voice. I really will never return to this AutoZone again and to all the people who ask me about it I will tell them the mistreatment and poor service they have here. The workers at this place really don't know anything about cars or how any part works. They really shouldn't be working here since they don't know how to deal with customers nor do they have any information about the parts.
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February 2024 by Ileana Hernandez
Buy all the engine oil changes with a discount on the engine filters. I love shopping at this store. They treat you very well...
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February 2024 by gavino Marrero
I am an autozone customer and I don't like to buy spare parts for my cars. The workers are efficient and there is good service to the public.
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February 2024 by Jorge Marcos
They helped me install the tricos
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January 2024 by Fabian Cohen
Very Friendly Staff !I came in after what I needed. They told me where to get it. Got it, paid for it ,And walked out....?
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December 2023 by Danielle Hall
Orlando went above and beyond to help with car issues and demonstrated so much patience and kindness while doing so. Really appreciated his assistance.
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December 2023 by Raquel Jenkins
This place is fast and gets the job done . Thank you Ramiro.
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November 2023 by Dayrelis Vila
Employee Samuel J. Was super patient and helpful. He really went above and beyond to find a lost battery warranty purchase transaction history. Extremely helpful and really worked with us until we found it. I was able to get the new battery without paying after he found the receipt. Not everyone would take their time like he did. KeepIt up man, only Auto Zone I Will got to in the future.
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November 2023 by SmartTech N more
Pedro was the best he’s very helpful and knowledgeable about car
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October 2023 by Christina De Los Reyes
I have been in this location a few times and never had an experience like I did today. The associate by the name of Pedro was extremely impatient, rude and dismissive towards a female customer. It seemed like he doesn’t want to be bothered or working for that matter. I have NEVER EVER been spoken to in a manner of disrespect by a customer service employee. His attitude was uncalled for. His completely changed when his boss took over to help me.Thank you so much to Surayma A. for being helpful and patient while attending me today.
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September 2023 by Victoria Cockfield
I went in today to purchase a battery and didn’t have enough to cover the amount and man that helped me gave me 10% discount which he didn’t have to do because now in days people don’t do that but he was truly an angel pedro was another great person that installed my battery in the car for me and programmed the car for me again you guys are freaking life savors and I’m forever pleased with you guys I wish I knew the other man’s name it doesn’t say on the receipt but I truly recommend this store they were all great and worked very efficiently thank you amazing men for the amazing customer service I cannot thank you enough I was having a rough day and you guys made it all that much better
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August 2023 by Ernesto Rodriguez
Great service, got my battery replaced in just a few minutes. Thanks again!!
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July 2023 by Joe Santana
Great costumer service Ramiro and Orlando change my battery and always help with all my costumer need thank you for your effort to help.
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July 2023 by Chantiera Whitley
Pedro was very helpful. The cashier was helpful as well. She was able to assist me and help me with my issue with my vehicle. They were very helpful and I thank them both
