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October 2023 by Bill Martin
Finding a great jeweler is akin to finding a diamond in the rough. We were lucky indeed to find John Phelps, who along with his wife Jennifer, owns William Phelps Custom Jeweler in Venetian Village Naples. John has spent much of his life in the business, learning it from his dad. He is knowledgeable and highly creative. He displays many gorgeous pieces he has designed in his store, but his greatest satisfaction comes from helping his clients fulfil their own wishes.For our 25th anniversary, my wife wanted a diamond necklace. She wasn’t sure about how many diamonds, their size, natural versus lab grown, yellow or white gold, stone separation, and length. John listened carefully and patiently helped her make the needed decisions, showing her examples along the way. The resulting necklace is spectacular, truly a treasure. We could not be more pleased or excited.The holidays are coming. If Santa’s list includes jewelry, we highly recommend visiting William Phelps to find or design your perfect gift.
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October 2023 by Elizabeth Lineback
My family has trusted Wm. Phelps Custom Jeweler for decades! Recently, they customized my wedding ring by merging a cocktail ring purchased there and my mother’s wedding ring. WOW! It is great to have the sentimental memories of my mother’s ring combined with the ring chosen for me by the man I love.
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October 2023 by Chandler Kuck
I brought my engagement ring in for a resizing thinking it would take weeks like other jewelers quoted me but wow was I impressed when they were able to resize it flawlessly in a couple of hours! Excellent customer service. I couldn’t recommend this jeweler more!
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October 2023 by Jonathan Bair
Amazing place and nice people! The people are very patient and will test your custom pieces until you absolutely love it. I got my custom piece and I couldn't be happier with the outcome!
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September 2023 by John Burnam
We had a very complex ring band to have designed from scratch. The customer service and results of the intricate craftsmanship were beyond our expectations of excellence. I highly recommend William Phelps Custom Jeweler!
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August 2023 by Judy Gallagher
This has been the most pleasant experience redesigning an heirloom given to me from my Mother. The care, and attention to detail was superior. The technology and craftsmanship gave me a ring I will treasure forever. I can’t say enough good things about this jeweler. I would trust them again and again. Thank you for your amazing service.
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August 2023 by Hank
John and his team helped me build out the perfect engagement ring. They were very patient and listened to everything I wanted as well as informed me on everything I needed to know about diamonds.
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August 2023 by Rose B.
I love this place. I am bringing all my jewelry that needs to get fixed here. They are honest and very friendly. I had my eternity ring fixed here and gave me a great price, fraction of what I was quoted from another place I went to. They have been in this business over 30 years and family owned. Greg did a great job with my ring, Thanks Greg. Cindy was very friendly and even gave us tips about Naples since we just moved here. I will definitely tell all my friends about this place. No need to look anywhere else.
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June 2023 by Nicander Hildebrand
Google says you updated your hours 5 weeks ago. 1:30pm on a Monday and you're closed. Both your website and Google page shows you're open, no one answers the phone, and there was no sign explaining why you are closed. So I found somewhere else to get my jewelry repaired. I definitely won't try coming here again.
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April 2023 by Laura Eader
So happy with our purchase, from the creative design to my beautiful custom ring.After receiving my ring, I found out they could help replace my lost earrings in two separate pairs. I really thought it was a lost cause ha. I am so happily surprised what a great match they made for me!! I have definitely found the right jeweler who is so talented and versatile!! Thanks
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April 2023 by Tammy Reinke
We love this jeweler. From the owner on down, they are very welcoming and accommodating. They listen well and provide awesome customer services and have a creative collection of items for sale. We found our Naples Jewelry home!
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April 2023 by Jacob Buckheit
Their custom jewelry is incredible! Always super friendly, helpful and a great resource in Naples.
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March 2023 by Lorraine Maurer
John reinvented a diamond I had into a beautiful pendant! This is the second time John redid a piece of jewelry for me. I am very pleased with the results!
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February 2023 by Amy Goguen
I had an uncomfortable eternity band redone in a newer more modern setting here and it looks so much better! Now I LOVE it! I didn’t want to ever wear it before. Everyone in the store are so helpful and they have many many lovely things that I wanted to take home me with me. Hopefully next time! Thank you Phelps family. Can’t wait to come back in!
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February 2023 by Audrey Healey
I’ve used William Phelps for three custom pieces. Each have turned out stunningly! They work quickly and provide quality jewelry. I will continue to use them for any of my future jewelry needs. Thank you!
