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June 2024 by John O'Neill
The best auto detailer in naples, Mike is especially awesome to deal with! Great guy!
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May 2024 by Greg Brown
Paid for the $30 full service wash. They tried to upsell me to some pricey unnecessary services. Interior was done well, but the exterior was very subpar. Was was supposed to include tri color foam, for which I didn't see any applied going through. Bird droppings and pollen were barely cleaned and the paint had extensive water marks. It just had no sparkle compared to after the other similarly priced full service wash I usually go to. They weren't even busy.
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May 2024 by Beth DeSimon
Upon my arrival the drive up Greeter Sales person was picking his nose and when he knew I was there he kept picking his nose. How unprofessional and gross. He immediately asked me if I wanted there special for $70. I said no, I wanted #1 for $39.99. He was upset disappointed and said, well, I can do the sides of doors for $7. each (I think it was). I said no. After that he was not friendly at all. Never was. I went inside, bought a soda, chips and was looking around. Boom! It was done. I couldn't believe it. I took my slip to the cashier and she asked if I wanted to give a tip. I thought the service was going to be good so I gave an $8. Tip on 39.99. Well, my car was not cleaned as outlined on the # 1. The spaces on the inside of doors on one side had never been dusted. The close sides on the carpet were not completely cleaned. The back window was not vacuumed, and the window was not clear. The Trunk was Not Vaccumed (a very little sand from the beach! Nothing else was in there) Let alone wiped down. It's rubber protected. I was very ? disappointed. I went over to the Outback Steakhouse parking lot and took out my armor all to clean more and used cloths to clean up what was not done. Maybe I should have been there in the morning before workers became tired. I don't know. But, I don't think I will return. Make sure you check everything before you leave.
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April 2024 by Jenny Babilonia
Brought my car today for a wash and paid $85 for a special they had but honestly I didn’t see that is was better than the $39 full wash, kind of disappointed. The car looks clean but not detail clean.
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March 2024 by Christian Sternfels
Super friendly Hispanic staff. Good outside and interior clean with vacuuming and wiping down of my mats, just many spots left that were easy to clean up. Overall would recommend. Average price around 50 dollars. For interiors, mats and exterior of car.
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March 2024 by Alina Donahue
Very rude staff member I encountered.
The only one that was nice and welcoming was the gentlemen that asked me what car wash package I wanted and the guys hand drying my car. I was never told they were about to close. They waved me in.
The older lady with short white hair at the cashier yelled “another one! Ugh!” As I walked in.
I asked her why she said that and her response was “we close in 5 minutes, that’s why.”
I had no idea they were about to close. I would’ve been more than happy to come back another day.
Not how you treat customers. Made me feel horrible.
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February 2024 by Michael Finer
Unfortunately ai had a terrible experience with scheduling and resolution.
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January 2024 by Rocio Olson
Thank you Sonia, she was very polite and her team worked hard at Pine Ridge location
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January 2024 by Deixy Luzardo
Good attention, good service,
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January 2024 by Sarah Hines
Milk happened in my trunk. If you live in Florida, you know this is the kiss of death. You will suffer. I did my best to get it out, but with limited effectiveness. I had low expectations.Michael the manager under promised and over delivered. He treated me with fairness and honesty and I am thrilled with what they accomplished for me. My car is inhabitable again. They took out the affected components, cleaned them thoroughly, and sent me off with five star customer service.This location isn’t convenient for me, but I’ll be back here any time my car needs extra love again.
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December 2023 by kansas1739
Damaged car and refused to compensate, yelled me out of store for asking for repair, even with photo proof
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November 2023 by Bruce Smaha
Good job
Expensive.
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October 2023 by Tom Chirico
My 2011 Corolla was unrecognizable when I picked it up after a detail. Michael and Deb were GR8 ? and would highly recommend this car wash!!! Thanks a million.
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September 2023 by cherie Fillmore
General treatment was good. , asked them to concentrate on the driver side steering wheel and cup holder they offered armoral service for 15 dollars extra. I declined just asked them to clean it real good. They didn’t. This would not let me post a picture.Services: Wheel washing
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September 2023 by Josh B.
They did a decent job a few times with my car. Last visit they upsold me, without giving pricing and the wash came out to $153. I think it's normally around $40. I was fine with it until I got home 1 mile away to find they did a horrible job. The car wasn't clean on the exterior and the interior had streaks. The wash was worse than the regular $40 visit.The manager raised his voice when I asked for something to be done and told me to go down the road somewhere else. I'll be going to luv-a-wash from now on. Poor management to say the least, they did a terrible job, bad attitude from the manager which reflects on the ownership of this place.
