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November 2023 by Sharhea Reil Go
The worst walgreens Pharmacy even the Rph are not helpful and doesnt even wanna help even after I informed them that Im out of my medication. They want me to call my insurance for emergency override and since they dont have my rx yet they still want me to call my mail order pharmcy to request a rx transfer and when I call mail order pharmacy to help me transfer my rx to them they dont even want to assist the agent from my mail order pharmacy and they just hang up the call . Walgreens is nice but not the RPH there anymore. They're very lazy to do their job!
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May 2023 by Vladimir Benitez
The attention is very good, especially the cashier I think her name is Yaili, because I went late at night to look for medicine for a minor child and she very worried helped me find it, I am very grateful.
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May 2023 by Day Bal
I recommend this store. I left very attacked because I found what I was looking for thanks to Yailin who was very attentive and professional, good customer service.
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May 2023 by Blade Sharp
I made an appointment for vaccine and had to sit in pharmacy waiting for over 30 minutes while they took other customers. Do they understand the concept of having an appointment? Any why do they offer appointments if they can’t keep them?
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April 2023 by Blade Sharpe
I made an appointment for vaccine and had to sit in pharmacy waiting for over 30 minutes while they took other customers. Do they understand the concept of having an appointment? Any why do they offer appointments if they can’t keep them?
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April 2023 by Jacob Wegleitner
This is the worst Walgreens I have ever been to. It's been over a week and I am still waiting for my script to be filled. When I first arrived to pick my script up I was told they didn't have any in stock. I called back three days later and they still hadn't ordered my script, then lied about the script my psychiatrist sent over, claiming that he sent the 'capsules' rather than the sulphate timed release. The pharmacist literally argued with me on the phone about this and claimed that I didn't wait long enough when I FIRST came to pick up my script to be told that they had the medication?! I was there thirty minutes waiting to be told they didn't have it in stock - so another lie. Now it's seven days past my fill date and my script in app says "fill requested too early' and all my prescription history in the Walgreens application is gone to validate the date or was last filled; It's never been hidden or removed, ever. Absolutely ridiculous. Do NOT have your script sent here ever, it's nothing but a headache. Drive the 5 miles away from this trash, dishonest 'team'
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March 2023 by Max Mazur
Do not send your Rx here. The pharmacists are very mean. The staff is very uneducated and the wait times are very very long. Their meds are always backordered. On top of that the pharmacist is cruel. When i tried to pick up my rx that finally came in after a week of waiting she wouldn’t dispense it to me because i didnt pick it up a week ago when it was “ordered” and out of stock. Makes no sense and she makes judgments about patients that she hasnt even seen because she’s too important to step to the counter and speak with them.
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March 2023 by Joyce Orris
First experience was not acceptable in terms of wait time. Called and was on hold 2 hours. Never did get ahold of anyone. Went to store and was finally able to get prescription. Refilled the prescription 1 week later and price tripled. Insurance company said they charged me for 45 day rather than 7 day. Store would not rectify issue. Told me I was using too much????? Store is way understaffed. Do not use this store.
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March 2023 by Mike Barton
I couldn’t find a certain product in the store. I asked a female employee for help. She actually walked with me to the other side of the store and directly to the item I asked for. She was super helpful, courteous and happy to help me.
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February 2023 by Debbie W
Phone wait time is absurdly long (45 minutes) and I was caller #2. They ignore the phone. Unfortunately my NJ store cannot transfer. They answered the phone in 2 minutes!
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January 2023 by Ann C.
Do not use the Pharmacy at the Collier and 41! They do not pick up their phone for doctors to call in prescriptions goes to a voice mail where no one retrieves the messages! Went there three times to pick up a prescription and was told doctor did not call in a script! Also had an issue with a drug not in stock in any Walgreens in Naples. Cashier told meTo try CVS! Horrible management and customer service.
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January 2023 by Cate Rader
My prescription for a 5 day medicine was called in by my doctor 6 days ago. Every day the update is that they should have my order here tomorrow. I finally drove there because I can never get anyone on the phone. They still can’t tell me when it will be here and then she discovers that I could get it at the other Walgreen that is just a few miles away. Maybe you could have checked on that for me 6 days ago! There’s no customer service here at all. Not the first time this has happened here. I can’t wait until January when my prescriptions can all be ordered on Amazon! Bye bye Walgreen.
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January 2023 by michael brna
Last evening, the manager, Joseph, at the Walgreens at 12780 Tamiami Trail E went above and beyond to help me rectify a pharmacy issue enabling me to get the prescription needed for my wife to begin her healing process. Joseph is a kind, compassionate, caring store manager who genuinely listened to my concern and found a way to help when I most needed help. He is an true asset to Walgreens and the community he serves. Thank you, Joseph!
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January 2023 by Eric M.
called themmultiple days in a row because they were only pharmacy that had prescription for my dog in area and was on gold for 2 hours, 50 minutes and every time I called there were more then three calipers and never got to talk to real person. so had to drive an hour to a different pharmacy. its the worst Walgreens pharmacy I ever saw and I'm a travel nurse been to a lot of places this is the worst.
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December 2022 by Dina Valli
Lost prescriptions. Long wait times on phone and at store. Pending prescriptions in queue over a week. Drive through consistently down. On hold 1 hour and 20 minutes when after 30 minutes the recording said there was one person in front of me finally. After waiting another 40 minutes I had to hang up. Ridiculous.