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December 2023 by The container
good customer service, they have good alignment machines and they do a very good job. I recommend them 100%.
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November 2023 by Taylor Kerskie
By far my favorite tire / auto shop in Naples. Gone there a couple times for patches and flat tires. No matter how busy they are, they can ALWAYS accommodate you. Super quick and efficient workers!
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November 2023 by Reagan Rule
Such a great experience - Honest and fast service. They were straightforward and I will definitely be using them again. Thank you!
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November 2023 by Mike K.
Gary was a straight up service tech.No fluff no BS My new service destination! Definite
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October 2023 by Kelly W.
Always a great experience with Tuffy in Naples Park. We’ve been using them for 5+ years and they’re friendly, honest, and reasonable with costs of repairs, etc.Services: Tires
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July 2023 by Mike Simons
They had a car for sale. Came down from cape coral... they lied about everything. Said cold ac... it wasn't. Said tires where good... nope they where not only bald but dry rotted. Paint and everything was not as described. If your dishonest about a car... your probably a dishonest mechanic also.
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July 2023 by N. A
Do not recommend, Charged me 2k for a tune up that did nothing and now they want to charge 1800 for Motor mounts, take ur business else we’re
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June 2023 by Ryan S.
Was referred by a friend. Unfortunately the service required for my EV battery could not be performed there. They went above and beyond to help find someone in the local area to help me! Thank you
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June 2023 by Tim Russell
Purchased custom tires, dropped shipping to Tuffys for installation. Gary was pleasant and helpful from initial contact before purchasing tires from a wholesale Internet distribution company. Eric inspected my car with recommended services, including an oil change. All completed with a basic alignment and friendly and helpful service.
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June 2023 by Bert Montero
Charged my father in-law 2800 dollars for a tune up and it still doesn’t drive right then they tell me that it was actually the motor mounts and want to charge me 1800 dollars.Services: Auto engine diagnostic
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April 2023 by George T.
I caught a nail in my tire on 4/27/23 and stopped by the Tuffys to fix the tire as we had to drive to Sunny Isles, FL. The gentleman was very nice and said it will take about an hour. It did not take that long and, of course, I happily paid $37.60 and we were on our way. At the rest stop, my husband looked at the tire and found that the nail is still in! Yes, we considered that the problem was fixed from the inside. The next day, my husband took the car to a local shop where it was confirmed that all they did at the Tuffys is fill up the tire with air so that the dashboard does not show us the flat tire message. Very disappointing. I really do not like to write negative reviews...
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April 2023 by Melanie S.
When it was under different management I was pleased with this location. Fast, courteous and fair pricing. But now, forget it. They never answer their phone; I get a recording saying this business is not accepting phone calls. Then when I went there for an oil change, The manager with the tough NYC accent, was rude to me, and downed my car. Never again. I'm still using Tuffy but have since found a different--more friendly and professional location that treats its customers right.
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April 2023 by Chris Mcdono
Won’t ever patronize this tuffy, previous management was good. New management terrible. Charged me extra for filter they had to go buy and labor on top of oil change price. Filter supposed to be included. Managers response was that’s the price and was inflexible. Beware.Service: Oil change
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April 2023 by Chuck Hyde
Awesome help in getting my care new tires quickly. I had a bad flat on Saturday late in the afternoon, and they ordered and replaced my tires Monday. The manager even gave me a lift to my house while I waited. Great service and nice people.Service: Auto tire replacement
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March 2023 by Dan Pease
Fantastic business! We were vacationing and had a fast leaking tire. Gary the manager was VERY compassionate, professional, knowledgeable and personable. I seldom leave reviews, but Gary treated us wonderfully…he and his staff got us in, fixed the tire (reasonably priced) and got us back on the road quickly. The service industry would be so better if they were all like Tuffy’s, their professional staff and especially Gary!DWPService: Tires