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January 2024
Understaffed with terribly slow counter service. Arrived for 10:30 reservation. Line was one hour. After check-in, car not ready. Another 30 minute wait. Avoid this office at all costs.
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March 2021
Was told we could add an extra driver for $65 but when we got to the airport we told it was $13.50 a day - prohibitive for a 24 day rental. We couldn't even talk to a Thrifty customer rep because they had us go to the Hertz counter.At least the car is nice.
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February 2021
Wow, probably 200 people in line to be helped by 2 employees. I waited about an hour then decided the non-refundable reservation wasn’t worth what would probably be a 3+ hour wait. Rented from another company and was on our way in 15 minutes.
