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March 2023 by Leslie Powell
This place has GORGEOUS furniture. So many options! Online was marketed as a consignment shop but not really the case. The employees were very helpful! So many beautiful pieces but a tad more pricey than I wanted to spend for what I was searching for!
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February 2023 by Jason Kusters
Walked around looking, wasn’t pressured or bothered, lots of great stuff and when I had a question, quick cheerful support and over the top customer service… seriously a great placeBought this love seat for a great price.
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December 2022 by Debra K.
I was happy to learn today the store owner was able to deliver my consignment check and I thank them. I will shop again soon as I really love what they showcase.
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April 2022 by klb4400
Nice things, but overpriced. Found exactly the same item (only new) online for half what they sold it to me for, but unable to make returns to Surroundings consignment store.
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April 2022 by Sturgill Chivers
Great selection of furniture. The staff makes you feel at home. Awesome experience!
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February 2022 by Theresa Starke Pines
Amazing selection of furniture and accessories! The entire staff was so friendly & helpful. They also had a delivery service that went above and beyond. Please check them out - you will be so happy you did!
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June 2021 by Lynda Adel
Great selections, nice layout, will definitely be back spend more $$$
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May 2021 by Anne
Fantastic selection and service. Love that Surroundings is not only a furniture and decor store but they carry some fantastic gifts also. It always fun to stop in and see what’s new.
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April 2021 by Nancy B.
I purchased a table and two night stands and paid a trucking company to go pick it up, and Surroundings didn't give them the table when they arrived. Surroundings said the trucking company didn't ask for it, and I said you had the sales receipt you should have given it to them. Surroundings said, "Well have the trucking company come back and get it", and I replied "no because I have to pay them hourly." I had to arrange to find someone with a truck to go back and pick it up. I live in Naples and Surroundings is in Bonita Springs. They are open Monday-Saturday until 5, and I work Mon-Friday till 5. One time I got there at 4:50 knowing what I wanted to get and figured I would run it and grab it since they close at 5. As soon as I walked in they said "We're closed". I said I thought you close at 5, and a worker in there said, " I have another appointment" They are so rude there, and the customer service there is terrible.
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February 2021 by Maureen R.
I called there two weeks ago to ask about an item I saw online, the gentleman that answered said he was busy and couldn't help me right now, he was actually pretty rude, told me to send an email which I did along with a picture of the item I was interested in, still haven't heard one word from him, P won't shop there again
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December 2020 by Julia Boles
Beware of the way this store does business!!! I bought an aqua painting that was painted aqua in 3 sides and black on one side. The way it was hung in the store, the black side was not visible. When I went to hang it in our bathroom the only side that was visible was a black side with weird spots on it. Alex refused to even give an in store credit and was very rude. He said it was my responsibility to identify the flaws even though it was hidden the way it was displayed in the store. The saddest part to me is that this is a store that has some really unique pieces. Unfortunately, honesty and integrity are not values of this store owner. Please, BEWARE!!!!!
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December 2020 by Trichelle Chatlin
Great high end furniture and accessories
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October 2020 by Paula Savarese
Absolute worst customer service. Alex "in charge" is arrogant andcondescending. Consignors BEWARE!! When you bring in your precious goods for Surroundings to sell on your behalf, just know that if a customer breaks it, or someone walks off with it (we'll never know because they don't provide proof that your beloved item was really broken and not stolen), they don't let you know of this and they care NOT to compensate you in any way. No future credit towards a purchase in their store, NOTHING! I do not recommend Surrounds. They are way overpriced and the management couldn't care less about you. Shop at another consignment. Naples had 100's of them!
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July 2020 by Anna Herron
This store not only has knowledgeable and helpful staff but has incredible quality items. One of a kind here and love every time I visit with my wee ones. They love coming to this store as well
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April 2020 by Brenda Barton
Naples beach
