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October 2023 by Bruce Smaha
Like all Ace Hardware. Very friendly and helpful people.
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September 2023 by Bob Casale
Always find what I need here and if I cannot find it I can ask for knowledgeable help from the staff. Beats Home Depot for sure
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September 2023 by Eddie Torre
Very knowledgeable staff extremely helpful and reasonable and pricing Highly recommended
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August 2023 by Jorge Antelo
Excellent service. Got my red yeti cup I was after.
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July 2023 by Rob Macmillan
nice store. excellent service in paint department
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June 2023 by Bryan Betz
I'll give a 2 because I usually love ACE and never had a problem before. Long story short, I went in to get a leaf blower for my dad for Father's day. I asked for help because the model I wanted wasn't available to grab, but I saw one in the locked storage above the display. The gentleman I asked went in the back to see if there was one there. He came back with a box that had a strip of masking tape that said "display". When he handed it to me I asked if there was something in the box given it said display, he began to get frustrated and proceeded to open the box in front of me. There was nothing in it, so he goes gets the unit off the wall and puts it in the box.My mom goes to return the gift for one that is readily available above the display and was confronted by an extremely rude gentleman and argued with her for about 15 min that he didn't understand why I was given the floor model. My mother called me in tears. I will be speaking to corporate as there is no reason to treat my mother that way given it was an employees mistake....
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May 2023 by Michael U.
This Naples institution is perfectly located for me between the Wynn's Supermarket/Gourmet store and the health club at the hospital on Tamiami Trail, N. (The supermarket's Juice Bar makes the best and healthiest protein shakes in the area.) The hardware is a gem in the community as it is stocked so much better than the big box stores. For example, Ace has a huge selection of wood and metal screws, bolts, washers, and nuts in all sizes located in individual bins so you can get as many or as few as you need for your projects. The paint department is also well-stocked with several brands of paints and stains to choose from as well as all the related items to do the job(s).I'm not a fisherman but can plainly see that the store has a wide variety of equipment, including clothing, to get beginners and experienced people out on the water.They also have a great selection of tools, plumbing supplies, cleaning products, grilling products, and other individualized services such as key cutting and knife sharpening.The work shop in the back replaces window and door screens and provides a variety of helpful services.The wide selection of products this store has to offer is trumped by the help provided by numerous knowledgeable employees! They not only help you find items in the store but give great advice on how to fix things for us DIYers that are often stumbling around trying to figure out how to do "one of a kind" and "never again!" projects. Michael UpperNaples, FL
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May 2023 by DK Zabe
Best hardware store around! I love this place. I can find almost anything, great staff and easy to work with. Great help in that light bulb section too!
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May 2023 by Michelle T
I went in with no idea how to hang a mirror and with time and patience from a kind young man my mirror is hung perfectly
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May 2023 by Trevor Bonnell
Was there to check out. Very nice store.
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May 2023 by Carrie W.
The people that work in the store are always helpful. They have a variety of items from magnets, cards, towels to all your hardware needs
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May 2023 by Rebecca S.
Kevin at the Golden Gate location was so helpful. He sold me a grill and accessories along with fittings for my hose. I wanted bird seed but kindly informed me it was going back on sale the 16th. Great!!! Will be going back for sure. Thank for your help assembling my little grill!!
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March 2023 by Martin Sweeney
Very comprehensive local style hardware store great service
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March 2023 by NRG 1
Called and asked the lady if they have a 50amp rv extension cord, which after a brief moment of asking another employee I believe, she said yeah we have it come on. Got there to find nothing of the sort available in the store or anything even close. Drove 30 minutes to get there and wasted my time from clearly untrained employees or they just don't care. The lady tried to be helpful but that's not enough nore is an apology. The traffic in this area is horrible and people avoid it at all costs if possible during season.
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March 2023 by M H (3Tesla)
This place has everything. If you can't find it or need suggestions or advice, just ask one of the workers and they can help you out. Thank you for hooking me up with the supplies for my dishwasher install. :-)
