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February 2024 by Gustavo Marshall
The guy was unhelpful. He wouldn’t listen to me and when I asked to see the screen of MY ACCOUNT INFORMATION he said no even though every other time I went I was able to see. He is not well educated on his job because he didn’t know the terms for a lot of things and kept trying to switch the topic. Also, he would try to push me to buy a new phone for no reason. He also lied about my phone having Apple Care, sends me to the Apple Store, I wait 3 hours only to be told I don’t have Apple Care even though I am paying for it. So TMobile says it’s covered but it wasn’t. Terrible customer service.
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January 2024 by Rafael Rodriguez
I have a good service in this store , they are quick and efficient. Best service ever ??????
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November 2023 by Jake
I came in with an issue on my phone and Joan and his staff were really helpful!!
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November 2023 by Andres Botero
Cam helped me with my issue IMMEDIATELY as I walked into the door, knew about my issue and resolved it with a hiccup.The assistant manager a few days before was great as well and really gave me excellent service.Best T-Mobile store I’ve ever visited.
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November 2023 by Geidy Garcia
Aimee gave us an excellent service. She is very attentive and knows very well how to drive sales and impress customers like us!
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October 2023 by Yosiel Vargas Baldoquin
My experience here went very well both reps took their time explaining to me my options ! I left with the device and rate I wanted thanks to Aimee and Joan !! Would recommend this location !
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September 2023 by Kaddish Blaise
Aimee H was absolutely amazing on helping me and my brother get new phones. we ran into some complications but she was very dedicated to solving all our problems and getting us our new phones and she did. she’s very nice and patient and she’s a perfect example of how customer service should be. Her coworker Jess was also amazing. she assisted Aimee with some of the complications and they solved them together.
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September 2023 by Frantz Nolascot
It was one of my best experience. Stacy was very helpful and patient. I am 100 percent satisfied for her great help and service
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July 2023 by Harold Leyva
Aimee was great with her customer service. Her manager Stacy was superb as well. Definitely check out this T-Mobile location !
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July 2023 by Stenio Paul
Thank you to Ty and Aimee for being so patient and helpful ! Great customer service skills.
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July 2023 by Wadner David
Aimee was a pleasure! Looked for the best options for me and translated everything well. Thank you.
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July 2023 by Bais
Aimee did a great job translating for me. Ty was very helpful as well.
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May 2023 by Millie Bille
Ty, can't say enough about how knowledgeable she. Able to juggle more than one task at a time. Both employees are remarkable.April. 12, 2023Although we thought we were getting a good deal, it has been a month and we are still having issues. Walked into this location by mistake. Our plan was with Metro and they were in the same complex. Cam asked what we were paying with Metro we told him and he said he could match or do better. One month later we went from 128.00 with Metro and now over 160+ with T-MOBILE. Yes we got promotions, but even those end up with hidden gems $$$$$$. Buyer beware.
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May 2023 by diya patel
nice service, all workers are polite and helped me get in and out. recommended.
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May 2023 by Denizel C
Aimee was awesome! Personable, polite, and professional! She deserves recognition!
