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November 2023 by Nate H.
Got help from staff purchasing ammo and they directed me to this great sale so I buy a large amount. Get home it’s only the projectile try to return the next day and they say they can’t help me. Also these projectiles were on the shelf next to live ammo on sale seems kinda convenient. I will never trust anyone who works there’s advice, and if you do to your own detriment you will be out the money! Good luck keeping people coming ack to your store of knowledgeable staff and bad customer service. Go to bass pro the prices are way better!
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October 2023 by Jennifer Jones
Nice clean store but employees lack customer service. Two negative visits in a row, store was not busy and employees were more involved with personal conversations than dealing with the person in front of them. Much better experience at the Cape Coral location, will not be visiting this store ever again. Also was told to order an item we had to go into store, drove 70 miles for the employee to have us order the item ourselves on the stores website, maybe some retraining is due for the employees in this location. All interaction was at the gun counter. Reading previous reviews, this does not seem like the place that firearms should be purchased from. We will be doing our firearm purchases with more reputable facilities from here on out, regardless of price.
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October 2023 by Donna Dowdell
We placed an order online for in store pickup same day. We never received notification of items being ready. Credit card was charged and then we were told 2 items were delayed. Asked to cancel now have to wait 2 to 4 days for charges to be reversed. Was charged for something that the store didn't even have. I would not recommend this store to anyone. People that work there have no idea what they are doing .
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September 2023 by Jason Gourlay
Don’t waste your time with this place, I’m sure it won’t be open long. Everything I needed says online it’s in stock at this location but nothing was. Do yourself a favor and drive to Bonita Sportsman Wholesale.
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September 2023 by Derek LaFleur
It had been a few years since I'd been to a Sportsman's Warehouse, I remember this chain a while back from when I was out west on a road trip. This is now one of five locations in Florida, went in yesterday and I was really impressed with the firearms department (that's what I went in for so I didn't spend a lot of time in the other departments and can't really comment on them).I went in for accessories, so I can't really comment on the firearms selection or prices. Selection of ammunition was just as good as Bass Pro Shops, but all the prices were better.Best part was the large selection of holsters and magazines. They literally carried every brand of magazine, all the original manufacturer ones, plus all the aftermarket ones. Anything you wanted they had. I found two magazines I've been looking for for quite some time that I couldn't find in stock anywhere else. And the prices were good on both of them. I bought five items, three of them the prices were lower than online, the other two were the same as online.Bottom line, excellent excellent place to go for ammunition and accessories, great selection and great prices. I'll definitely be back
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September 2023 by Luke Sorenson
I'd give zero stars if I could. In June I bought a rifle. In September I got a call saying they'd entered the wrong serial number on my form 4473. They asked me to drive to the store and bring the rifle and box. I did, they had me fill out another form 4473, and they switched my box for a different one. They gave me a 40 dollar gift card for my time. Great. I left some tools in my original box, and when I got home, my tools were missing. I complained to corporate about it, and today I got a call from the same guy who did the box swap. Surprise surprise, he checked some cameras and found no evidence that he'd stolen my screwdriver and channel locks. The 40 dollar gift card doesn't even match the value of the tools stolen from me. This is what I get for cooperating with these guys. Don't shop here. They'll screw up and you'll pay for it.
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August 2023 by Drew D
Never received my order from July 11. Its been over a week and nothing has been cancelled as promised. My order was sent to a store over 100 miles from my house. I was told to pick it up. Called to complain and was told it would be cancelled in 2-3 biz day with a refund over a week after that. Total nonsense.Was told I needed to have the order number handy as there is no way to look up the order based on my last name. Sportsman Warehouse is turning into a scammer. Changing home orders to store orders and failing to refund customers money. Dont shop there.
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August 2023 by Jon Gray
Great place to visit! They have everything you need to resupply after going to the range. I will be back! Staff was friendly and helpful.
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August 2023 by Mark Pollock
Excellent store. Employees were helpful. Showed me exactly what I needed.
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August 2023 by Dustin Blythe
Tons of equipment for outdoor enthusiasts, especially hunters, fishermen and campers. By far the best physical inventory you'll find this side of the internet.
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June 2023 by Eric stone
Nice new sporting goods store employees are very friendly
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June 2023 by Mary Beth George
Very helpful and friendly staff for my handgun purchase. Blair was exceptionally informative, kind, and patient. Will definitely be returning in the future and recommending to family & friends!
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May 2023 by Chuck Stevens
Very helpful sales associate. Liked better than Bass Pro
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May 2023 by Ken Robinson
Held something for me with just a phone call. All nice people to deal with. Will definitely go back
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May 2023 by Jay Mills
The prices of fishing equipment is way over priced wow.
