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June 2024 by Cosima Kymissis
Honestly this was one of my worst Sephora experiences. As a long time loyal customer to the brand, I have come to expect a baseline level of service such as a greeting at the door and an offer of any assistance. I’ve been to this location a few times, and every time I’ve received that. I don’t think I’m particularly needy as a customer, but I was treated as a burden to the employees. I had to track down an employee to get help looking for a display, and I just got a vague direction, she did not lead me to the display as I would expect. The customer service was honestly subpar and it was not a comfortable shopping experience.
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April 2024 by Kim Johnson
Love this place, could spend all day there.
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March 2024 by Cindy Shine
Always so helpful
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February 2024 by Jorge Sotres
My daughters and my wife love it. Me personally don’t like the smell so strong they always have in the place.
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February 2024 by ik. chqr
i love sephora and i want glow resipe and drunk elfinet
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January 2024 by Athena Marie
Love this place!They have the BEST makeup ? ever! Their Primer and Foundation feels like Silk going on your face ?Their Eyeliner is the best too !!!!The customer service is excellent! No other place would let u return makeup that u used already and decided u didn't like..30 day return policy..never returned a thing but still
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December 2023 by Kristin Torres
I got my make up done by Mokey yesterday for a wedding and he did not disappoint. I got the full face glam. All night I got compliments!
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December 2023 by Tina G.
Went there to buy makeup. Place was dead maybe two people busy. I walked directly by staff no one greeted me, asked if I need help, the girl I passed did not even look at me as if I were not there. Very rude. I would not grade them if I could. Lost a lot of money. I will go elsewhere.
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November 2023 by Cristina Nosek
Great products and great customer service.
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November 2023 by Maurizio Carboni
Nice and well stocked, although unfortunately there are no products for men
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November 2023 by Emma Egle Benes
First time and not the last for sure ✔️
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November 2023 by barbara soy
Sephora is wonderful
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October 2023 by Perla G.
I went in to get my shade matched and the lady gave me a shade that was too white and she said it was fine.The foundation was $44
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September 2023 by Alice Miller
Sephora is located in Waterside shops. Park on the west side, north of the parking garage, for easiest access. Beauty consultants are readily available and eager to assist. Gwen Stefanie Mascara sold here!
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August 2023 by Tay
Staff ignored us even though there was plenty of them close to us standing around to gossip. Within inches of eachother & totally ignored us. A lady came out from somewhere and started greeting certain people at the door. We didn’t get so lucky. My friend had a question and didn’t know who to ask since everyone was having their own personal conversations. Finally asked an employee who seemed totally annoyed by her question & talked to her like she was stupid for walking past it. She tired laughing and making a joke and he just walked away. We left and went to coconut point, where that Sephora gladly took our money with a smile. Disappointing.