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January 2024 by Steve Abdalla
Great service, outstanding haircut at a reasonable price.Cailey was fantastic.
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May 2023 by Tricia “Realtor of Naples Florida” Kowaleski
I have been coming to the salon for just over a year now, every three months to see Lesley! She is absolutely fantastic. She is their master stylist and does incredible work with haircolor! Absolutely schedule an appointment now, you won’t regret it!
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April 2023 by Cindy Cyr
Had a haircut and hair treatment, the haircut was $75 dollars and not even 1/2 an inch was taken off. Not only that the haircut was terrible!! Would never go there again!
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August 2022 by Inessa P
Melanie is a true professional and very personable. The salon is clean and very well run. The search for a new hair stylist in Naples is over!Services: Hair coloring
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July 2022 by Jim F.
Went in to buy Avery's products. When I got to the counter Dassah helped me. To my surprise the price she charged me was higher than the advertised price on the sign in the store. I asked Dassah to honor the price they show on the sign. She said "No, our prices are higher and we haven't changed the signs!" Terrible customer service and absolute store laziness! This can only translate from how the store is managed. Will not go back.
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May 2022 by Dyma Fern
Went there for the first time. My stylist was Melanie. I absolutely loved how my highlights came out. Will definitely continue going there and with Melanie.Service: Hair highlighting
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January 2022 by Pete Otovic
When our clients think about Zen Aveda, we hope that you never have a family member who dies. If so, and you cancel, you're clearly a member of an inferior gene pool and we will fire you accordingly, regardless of how many years you've been loyal. Think this is a joke? Think again.
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January 2022 by Robin Johnson
Between COVID, the lockdowns, and medical issues, my hair was a disaster. I made an appointment with Amanda, I didn’t really know what I wanted, she did the color, the highlights, and a haircut, I feel 1000% better, my husband loves it too.Services: Curly hair
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August 2021 by Cathy T.
Sherry was very nice and gave me a great hair cut. The overall experience was relaxing. I will definitely return!
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August 2021 by Connie M.
I would not recommend this salon to anyone who wants to be treated with respect. I had my hair cut a while back by Mary at this salon. She did a great job so when I needed my next cut I made another appointment with her. It took a couple of weeks to get the appointment and the day before I was to come in I got a call from the salon saying that Mary was only going to be working on Fridays because she had decided to go into real estate. I thought that was rude and disrespectful for her not to finish out the appointments that were already made. Nevertheless, I had someone else cut my hair. When I needed my next cut, I thought I would try Mary again on a Friday so I booked an appointment about 5 weeks out. Two weeks before my appointment, I stopped by the salon because I had a question for Mary about the type of color she was going to use on me. I waited about 15 minutes and she never came out to speak to me. I finally had to leave so I left a written message asking her to call me and I assured her I only needed two minutes of her time. She never called me but I got a call from the salon the next day saying she would not be able to keep my next scheduled appointment. This is not only disrespectful by Mary but also the salon to allow her to do this to clients. All I can say is I hope she does better by her real estate clients because that business is all about customer service. If she treats people in her new business the way I was treated, she won't be making any money.
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June 2021 by Sheila Pruitt Watson
I just moved to Naples from SC. I was so nervous about finding a new stylist. I’m so picky when it comes to my hair. Janet did a wonderful job on my hair. She’s so sweet and pays attention to every detail!! I have found my new stylist !
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March 2021 by maria seifert
Janet colored my gray hair so all those little hairs by hairline, temples and by my ears DID NOT lose their color right away. (I had some color stain my skin but that comes off easy enough as getting those little hairs r more important in my opinion) I asked Janet to make subtle layers too. OMG! Those layers are perfect all I have to do is spray water and conditioner on my hair and it all falls into place SO beautifully. That haircut allows me to not have to style my hair all the time :) Janet is sincere and very unassuming and super talented. I really appreciate this Zen Aveda Salon.
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February 2021 by Andrea W.
As a seasonal resident, this was my first Naples pedicure. I went to Yelp to find a place with good reviews and pictures of work done. I ended up choosing Zen in The Mercato. I was very pleased. I was greeted right away and taken to my pedi chair. I was surprised that there were no extra measures taken for covid ie; plastic screens or barricades between chairs. The technician and I were both wearing masks, but that was it. Happily I was the only one in there, so this was ok. Silvana did my pedicure. She was beyond pleasant and extremely gentle with my feet. Some technicians are so rough that it's not at all pleasurable. Silvana was fantastic. At $45 I thought it a bit expensive, but I will go back and ask for Silvana. It was a great experience and my toes look perfect!
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January 2021 by Sonia B.
I used to go to the Mercato location, but since we moved I hoped to find a good stylist here since it's so much closer to home. I've had my hair done by Amanda twice so far and I was especially happy with my hair the second time around.
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April 2020 by Reed Gerald
Excellent service. My stylist Melanie knows exactly how I like my hair.
