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February 2024 by Mila S.
Extremely dissatisfied with the Petco groomer. My wife came the first time, but was turned away because she didn't have a rabies certificate. She went back a second time with the certificate. Our yorkie was scared. Instead of handling the doggie gently, she manhandled him and he snapped. She refused to groom him because they don't use muzzles. We will never go back to Petco, for anything. Very unprofessional company. Don't use them!
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January 2024 by Valerie W.
This rating is for the groomer, Antoinette! She is the best! Highly recommended her!!
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January 2024 by Giabella C.
Very friendly people and easy to shop for my kitty . I definitely recommend it as well they have a savvy program, and who doesn't like to save money ?!
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December 2023 by James Farley
Being two days before Christmas the store was neatly organized, and the cashier was very nice and helpful.
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December 2023 by Robert Feola
you do not carry Halo dog food anymore, also the variety of Royal Canine cat food was a disappointment.
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December 2023 by Christina Wyatt
Absolutely horrible service from the grooming center. Whoever “runs this place” was absolutely rude to my grandmother. Told my grandmother she wanted to know what kind of personality she had with her dog and yelled at her that she can’t drop off her granddaughter’s dog either. Shoved papers back at her because she said she was yelling when she has a condition where she can’t even raise her voice. Told her to leave. She left absolutely devastated. Never taking our dogs here again.
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November 2023 by Bella M.
Probably the most unprofessional and unorganized store i've ever shopped at. If you're ordering online 10/10 chance they won't have it if they claim it's stocked and if they say they don't have it in stock, chances are it's in stock. I will never be shopping at petco again, there's ALWAYS an issue. Oh and the manager isn't pleasant by any means.
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September 2023 by Morgan Simmons
Absolutely terrible customer service, after an hour of shopping for fish for my son the employees decide they’re refusing to sell me any fish for my tank. I have a 15 gallon tank and was asking for advice on fish, she mentioned nothing of not letting me purchase fish. After another hour of planning everything for my tank they inform me that they’re refusing to sell me fish. Extremely rude to deny my purchase when I have a perfectly suitable size tank per fish ratio, and to waste my time in letting me shop for another hour before letting me know they’re not going to sell me fish is extremely inappropriate. I have never had such a rude experience in my life. I will never spend any money here ever again and hope this negative review reaches other wanting to share the joys of pet fish with their children..
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August 2023 by julia walker
super friendly staff & amazing pets. definitely recommend this location.
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August 2023 by SuperGirlGames12
All Animals well taken care off except unfortunately the bettas who all look sickly and half dead.
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July 2023 by Duima Gonzalez
We recently got into fish keeping and have been getting our fish and supplies at Petco since we opened a membership with them. All the employees have been really nice. Unfortunately I had the most terrible encounter with the managers and will no longer be coming to this store again. They give out false information and are really rude when proved wrong. Brenda the manager tested my water and told me my nitrates were really high and that’s why my fish died. I asked her to show me the chart and nitrates were under 20 ppm! Even on their own petco website it says over 20 ppm it becomes dangers for fish. From what I know nitrates aren’t harmful to your fish unless they’re over 40 ppm. My fish did not die because of “high nitrates”. She also told me my fish could’ve died because I didn’t dechlorinate my water right. According to her I need to wait at least 12 hours for the tap water to be dechlorinated with prime when even the instructions on the back say otherwise ? I suggest you do your own research and find correct information.
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July 2023 by Brent Subia
Very clean and organized store. The staff was very helpful, knowledgeable and nice. I will shop her again.
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July 2023 by Cecilia Marquez
In this store the staff is very disrespectful, starting with the manager who does NOT know what customer service is, instead of solving the problem, on the contrary, he yelled at me and left me talking to myself, just like the pet grooming service. I took my dog to bathe and I only asked for one service and when they were going to charge me they charged me more because WITHOUT MY AUTHORIZATION they did another service to my dog making my daughter sign without giving an explanation, the person ricki who was her stylist started yelling when I complained to her, they are unpleasant people, the manager and the people who work in pet gromming and I never saw any difference that they made to my dog they never saw that they bathed her or that they did the work for her extra that according to them they charged me, no change was ever seen. It was a very big disappointment and they charge you more than what you ask for. These people are not destined to get those jobs, much less managers, which is a position for efficient people.
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July 2023 by Kerri D.
I had an appointment to get my dog groomed, and the Lady (Debbie with white hair) was rude & turned me away because of "matting". She said she could refer me out to a vet to have him shaved. My dog is 7 1/2 years old and never have I been told this before. Maybe she just didn't want to groom my dog who is a Pomeranian. Just be aware if you take your dog here for the first time. I called another local groomer and explained. They were very nice and took my dog with no issues & didn't need to shave.
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July 2023 by Alexandra Rey
My pet’s grommer is Ricki and she is wonderful, her ability to style him is fenomenal. He is happy and so are we. The other staff is always courteous and helpful. Best place to bring a pet.