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March 2024 by Michael G.
This place is a joke. No one should take their precious pups here! Terrible service, I don't trust them very much again with my dog, and they are utterly unreliable. If I could give them fewer stars I would. Just fire everyone and start over.
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February 2024 by Mila S.
Extremely dissatisfied with the Petco groomer. My wife came the first time, but was turned away because she didn't have a rabies certificate. She went back a second time with the certificate. Our yorkie was scared. Instead of handling the doggie gently, she manhandled him and he snapped. She refused to groom him because they don't use muzzles. We will never go back to Petco, for anything. Very unprofessional company. Don't use them!
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January 2024 by Valerie W.
This rating is for the groomer, Antoinette! She is the best! Highly recommended her!!
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January 2024 by Giabella C.
Very friendly people and easy to shop for my kitty . I definitely recommend it as well they have a savvy program, and who doesn't like to save money ?!
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November 2023 by Bella M.
Probably the most unprofessional and unorganized store i've ever shopped at. If you're ordering online 10/10 chance they won't have it if they claim it's stocked and if they say they don't have it in stock, chances are it's in stock. I will never be shopping at petco again, there's ALWAYS an issue. Oh and the manager isn't pleasant by any means.
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September 2023 by Cinthya Garcia
I recently took my Yorkie to see Ricki, and I couldn’t be happier with the results! They did an outstanding job. My Yorkie looks fantastic, and the groomer paid great attention to detail.
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September 2023 by Dorene Clarkin
Our groomer did an excellent job.
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August 2023 by Harvey Hans
I brought my “Nervous Nelly” Lab for grooming, and they did a wonderful job. I would not hesitate to being him back here in the future.
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July 2023 by Kerri D.
I had an appointment to get my dog groomed, and the Lady (Debbie with white hair) was rude & turned me away because of "matting". She said she could refer me out to a vet to have him shaved. My dog is 7 1/2 years old and never have I been told this before. Maybe she just didn't want to groom my dog who is a Pomeranian. Just be aware if you take your dog here for the first time. I called another local groomer and explained. They were very nice and took my dog with no issues & didn't need to shave.
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June 2023 by Brenda O.
We used to go to this store to purchase food for our pets but after yesterday no more. Our experience was awful. We have a 3,000 gallon with two small turtles and we wanted to add to our turtle family. But the manager didn't take the time to listen to us to inform him of our 3,000 gallon pond. He automatically mentioned that we aren't allowed to mix turtle sizes. So now my question is why at Miromar Outlets their ponds have different turtle species of all different sizes, with koi fish? We've never seen them fight, ever. The employee we dealt with told us that the manager wouldn't sell us the turtles and she even ended up making a racist comment while discussing the issue as we are Latino. We will no longer be shopping here not at the fact of the turtle issue, but the fact of makinf the racist comment. I'm 100% certain that this comment wouldn't have been said if we were white.
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January 2023 by Mary W.
Called for a nail clipping for my dog and she said they no longer take walk ins bc they are understaffed and then actually recommended I go to Petsmart! I did. Kimberly there was awesome and we will never return to Petco!
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January 2023 by ashley venezia
After waiting weeks for my pups appointment, they refused to see her as she has been on medication . ( she is a rescue and had anxiety issues 3+ years ago) now have to wait weeks to get in somewhere else. I will say that the staff members was polite while telling me to find another groomer. Petco- perhaps let ppl know in advance that you dont take animals who take anxiety meds so we don't waste our time.
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November 2022 by Jessica Bunker
Very friendly and helpful, My car broke down and i stayed there for hours and the associates helped me by making sure my animal was safe while i was looking for a ride home.
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October 2022 by Lionel Diaz
Business must good,groomers do not pick up the phone so I'm not sure how to rate them,they could be awesome, try answering the phone.
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March 2022 by Gloria S.
No more vet care but the groomers are great Still training dogs here Staff very friendly Easy free parking