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September 2023 by Gregg Powers
We started ordering online from Omaha Steaks during the pandemic and then were happy to discover that the company had a retail store in Naples. We found it easier to order from the store and pick-up ourselves rather than worrying about FedX delivering frozen food on a timely basis. We have always been very satisfied with both the product and the kind people at the store. Today took the experience to a new level…. We were picking up our order and asked the manager, Josh, if the company had changed its pork loin product because our last box was different from what we have ordered previously. He checked on the computer and found that we had ordered pork chops instead of pork loin. Clearly this was our mistake. He nevertheless insisted on giving us a FREE box of pork loin because he felt that our question implied that we were dissatisfied with the prior order. We left feeling very grateful and valued as a customer.
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November 2022 by Yan Kaminsky
This is the first time ever, I’ve ordered steaks from Omaha Steaks. that experience was incredible and the taste of the meat is truly amazing.You now have a customer for life!
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November 2021 by Marella A
Amazing location. Jen and Paula are the absolute sweetest! Amazing customer service and experience.
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August 2021 by Steven B.
One star deducted because of the typical wait time. This is not the cashiers' fault. It's the systematic inefficiency of the company. Too much data entry. Cross checking codes. Rebates. Discounts. Awards claims. Etc. etc.
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November 2020 by Joann Traub
Poor quality, poor business practices. Putting Mom and Pops out of business. You ought to be ashamed. Theres PLENTY business for all to prosper. Poor/miss zdx represented quality. I wont be ordering from Omaha again.
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November 2019 by John McGuire
Awesome to know that there's an Omaha Steak Retail Store in Naples Florida. This is a full service facility...meaning that you can take home your items or select from the multiple freezers whatever they stock . They also have a buy one...get two free offer in store. In addition I had a birthday gift I needed to ship to my daughter. All shipping orders can be shipped from the store computers. Another cool thing is that when you purchase the items ...they give you points towards credit of future purchases. In my case they were running a 50% off sale and shipping was free. My store attendant patiently helped me scoop up all the best deals for the goodies I shipped to Chicago and then Jennifer the store manager encouraged me to turn in my points. With the free shipping and sale...I paid $18.61 ...I saved about $75.00. Check them out....?.Awesome deals when they run their sales...Very helpful and polite staff.
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November 2019 by deborah jean Hyde
My sister sent me this huge box of meats and sides.I always wondered if Omaha Steak were any good !! NO It's Not Walmart meat is better. Hamburgers were full of water and tasteless and gristle. Filets were ok , Stuff potatoes Gross Apple tartlets also gross . I cannot tell my sister how bad it was . I'll ask her to go back to Honey Baked Ham they are consistently better quality
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November 2019 by Peggy Burns
Staff always helpful. Only buy beef now from here, or private butcher. Love the sides available. Stop in and get tonight's full dinner.
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November 2018 by Darcy Davidsmeyer
Great selection, helpful staff. Unfortunately, only one person working and the customer ahead of me needed a lot of attention, longer wait than I would of liked. But, can't wait to take that first bite of the filet!
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November 2018 by Argoil Charbroil
Im rating on prices only. You can have a steak cooked for you at longhorns for same price.
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November 2017 by Paula Tracy
Good quality.. Friendly and helpful staff..
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November 2015 by Cindi Montgomery
We ordered the recent Omaha steaks deal which included 4 Polynesian pork chops. The directions on the box indicated that the chops should be grilled 3 to 4 minutes a side. The chops were so thin that if we indeed grilled them in this way, they would have resembled the bottom of a shoe. We over grilled them the first time, 4 minutes total, the second time, not more than 3 minutes overall.
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November 2013 by Randy PinedA
well first off I was very disappointed in the quality of beef it tasted like buying meat at walmart yuck also I figured out that I was paying about $30 a pound so I would give them thumbs down.
