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October 2023 by J P
They are professional.worked on my mustang did a great job very happy.thanks guy's
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October 2023 by Nicholas Fairneny
Great shop! They went above and beyond with a tough repair job and stayed right at their quote! Customer service is tough to find with mechanic shops but New York 1 Auto not only has great customer service but they seem to put an emphasis on it!Services: Exhaust
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September 2023 by John Foertsch
Under carriage cover was hanging down. Brought in and fixed in 5 minutes. Thanks guys!
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August 2023 by Varon
Had a sensor issue with my car - so no AC! Got me in right away, inspected it asap and finished within a few hours. Price was great too!
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July 2023 by Marcela A Gonzalez
Mr Russ and everyone in New York 1 Auto are amazing, fast and efficient. I am always grateful for your help . Thank you
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May 2023 by daniel cobb
Hardworking, honest and fair.We joked about looking forward to our next repair ;)Thank you, Russ!
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April 2023 by Nathan Ivan
Drove in from Chicago and had a minor accident and needed a temporary bumper fix. I called New York Auto and they immediately took me in (within the hour). They stabilized my bumper with screws and I could drive home safely now. They did the service free of charge. Very nice people at this shop and they're easy to work with. I highly recommend them. 10/10
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April 2023 by Amy Cobb
Wonderful staff and great work. Highly recommend NY Auto. Great people and very fair pricing!Service: Brakes
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January 2023 by Craig Maser
I heard recommendations to use this auto service from several people. This was my first visit and certainly not my last! Russ and his team were so easy to work with and the pricing is very reasonable.Services: Auto engine diagnostic
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January 2023 by Edward Vignola
I dropped my truck off and got a call in a few hours to pick it up. Thankfully because other shops told me a week or more. Now it's as good as new
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November 2022 by Brendon Smith
They did not fix the issue I asked them to fix and also worked on and made my door worse than it was when I didn't even request a quote for thst. So I come to find my door even more broken than previous. I brought my truck in for shaking and they only told me other things where wrong. I paid 1000 for my engine to still shake and now that I take it to Honda I find out I have engine damage
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July 2022 by David Ostermayer
To start they were the only garage that didn't charge just to look at the car. At least 2 other places charged a $100 fee.There was a "clanking" noise in my front end. Russ took the car out for a drive and within 20 minutes told me I was all set. Come to find out the prior garage, where I had front end work done, left some loose parts.That is honesty you have to respect!Definitely recommend and I will be bringing my car there in the future.Service: Steering & suspension repair
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July 2022 by Carolyn “Kiteara” Thiessen
Great staff and prices. They always take care of me.
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May 2022 by Kevin Herauf
I cannot say enough good things about New York Auto 1! If I could give them 6 stars, I would! The owner Russ, and Kat are two of the most honest and genuine people I have ever met. They replaced my AC compressor unit, and fixed both my brake lights and both headlights. They had to deal with my extended warranty company which was a big challenge. The extended warranty company gave them so much trouble. They had to spend so much extra time and effort getting all the things that the warranty company wanted. Russ and Kat were so patient and understanding through the whole process of repairing my vehicle. They stood up for me and did everything the warranty company asked often more than once. I can’t thank them enough for all their hard work, and the time they put into repairing my vehicle. After they fixed my AC it worked perfectly. If you want a great repair shop with good, honest people who care about their work; and charge fair prices this is the place for you! Again, thank you Russ and Kat for all you did for me. I highly recommend NY Auto 1 to anyone who needs work done on their vehicle.Services: Air conditioning
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May 2022 by Alex Summers
Great people and they did good work on my car Thank you