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May 2023 by Kevin W.
Watch out for Bank of America, I opened several accounts back in December and January. I made check deposits and they would put holds on the money. This last time a wanted to transfer money from my account in a bank MA. I wrote the check out to me and deposited it into my BOA account ($55K) on 5/5 they told me they were going to put a hold on $5K until 5/9 and until 5/12 on the rest. The next morning 5/6 I got an email saying they were going to hold the monies until 5/16!!!! The money was taken out of my account in MA on 5/8!!!! Outrageous!!! Went to the branch got no satisfaction!!! They called and requested an early release for today the 12th. It did NOT happen.Going to look into a different bank only problem is i need a bank that is here in FL and MA.Kwelch
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January 2023 by Sara M.
Terrible service. Lots of people in cubes with no attention paid to the customer. They don't wait on you in the order you came in. The guy at the front is rude. Take your business elsewhere. Terrible place. Not at all like BOFA NYC
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November 2020 by Cathy G.
Worse customer service I have ever experienced. They never answer the phone! They give you the option to talk to someone then it rings and rings with no one picking up. How does a bank conduct their business this way? I am so done with them!
