“Emre helped me get my iPhone fixed. I went to pick it up the next day and it wasn’t ready, but he personally delivered it to my job within a few hours. I really appreciated that!”
10AM - 8PM
11532 Tamiami Trail E, Naples8AM - 9PM
5410 Immokalee Rd, Naples“Wilmar and Michael are the BEST. They are knowledgeable, kind, patient, and professional. They were able to work through all of my iPhone and work internet related issues.If you need help with your phone - these guys are where to go.#bestverizonguys!”
“When I first went in, I didn't think I would have the service that I ended up receiving. Roddy is absolutely awesome. One of my 3 back camera lens was completely shattered. I just knew this would be very expensive - uh nope. There was even a coupon for my repair (10$ off). As I was leaving - I mentioned that I had cracks in my front phon e protector and Roddy was kind of enough to just replace it before I even could ask how much they were (for FREE!) If I have anything happen to my Iphone again - I will go see Roddy immediately. Thank you so much. Work was done in under and hour and you would have never known there was an issue. Big fan!!! Kat Lucchesi”
“Quan and Nick were exceptionally helpful with a complicated matter we needed fixed with our ATT account. Very patient and attentive. We were very pleased and will be back again.”
“I was visiting Naples with my Mom from St. Pete and we decided to merge her into my ATT plan. Alex Vivas was SO helpful throughout the whole process, even though it took some time and he stayed a little late for us, we were able to transfer the phones and take our new phones home that night! He was polite, and understanding and helped us understand some aspects when we did not know what they meant. I would recommend this location not only for its connivence but especially for Alex! He even helped save us money which was so helpful as I was laid off recently. Thank you x 10000000!!!! -Molly”
“The best place to get your IPad or IPhone fix I walked in and the gentleman was able to fix an IPad and an IPhone in 5 minutes. It was a special day for the persons IPad I had that need repair. I was so happy. I cried, and it was so reasonable. I couldn't believe it!!! I am so grateful. They will always have me as a customer now! Thank you again!!!!”
“Shannon, the customer service rep, was knowledgeable, accommodating, and efficient. It’s been a long time since I was in an AT&T store but the previous experience was the antithesis of the latest one. Shannon is an asset. Great experience overall. Thank you!”
“Jason was absolutely amazing, he got me setup super quickly and gave me the best deals. Thank you SO MUCH Jason you are truly a lifesaver. If you go there ask for Jason he is the best kind of human there is!”
10AM - 7PM
2646 Tamiami Trail E, Naples“Great service, been here couple of times, John always helps me out, very hardworking, charming, kind and always trying to give me the best customer service. If you see him tip him, he deserves a raise and every penny he earns.”
“Mike went above and beyond to provide Legendary services for my mother and I, and was fast and proficient. He also made the customers waiting in line feel noticed and made share they knew he was doing his best to get to them asap while taking care of us. Give the man a rise!”
“Zoraida was so helpful and nice to us. My wife had lost her phone, and Z stayed with us, helped us locate her phone and then helped both of us upgrade to a new phone. She could not have been nicer or more helpful and more reassuring. She was wonderful!”
10AM - 7:30PM
4724 Golden Gate Pkwy c, Naples“Very good treatment and service, he treated both me and my aunt well and even repaired a detail of our phone voluntarily, we need people like that in every place we go ???”
10AM - 7PM
12275 Collier Blvd # 15, Naples“Amazing experience! Angel was great at checking us in, Ron was super tentative and Gabe was extremely knowledgeable and very patient with us. Highly recommend! Make an appointment if you can as the wait might be long but worth it”
“I saw the Metro ad on TV, for Free Samsung 5G phone and a Free Tablet. I've been overpaying with TMobile. I was able to get a $40a month plan, unlimited Everything! Plus the new phone and in 30days I get the tablet too!The service was Great! It does take about an hour, as she needs your pin, and current account info to make the xfer and I had a lot of data to xfr. I'm on the new phone now, it's Fast! All my data, apps, email, photos are here.5stars”
9AM - 8PM
4736 Golden Gate Pkwy, Naples“Manny was amazing and nice but the tablet was horrible it was super slow and at first I tried to scan my card and it didn’t work but overall the time was great”
“Josh and Tim helped me set up a new phone, I pad and Apple Watch. They were great. Very patient and knowledgeable and answered my million questions. Thank you so much”
“I am satisfied with my visit and the treatment, the waiting time was not that long and I did not mind having to wait those minutes either.The boy who attended us was very friendly and always willing to give us the best attention. I am very satisfied with the attention received. Thanks a lot.”
“Customer service at this store was easy peasy due to customer service expertise of Emily. First time I did not need to pinch myself and take deep breaths in a phone store. The process may be streamlined my last new phone but Emily’s efficiency made it painless.”