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March 2024 by Nicholas C.
I went into this establishment today and while I was there, the regional manager whose name was "Rafael Irizarry" verbally assaulted my elderly grandmother, and yelled in her face while the other staff sat there and watched. I have filed a report. I would stay away from this establishment, they don't treat their customers well. How embarrassing, Rafael you should be ashamed of yourself.
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January 2024 by Info Loan
Can't beat the prices, no contract, no hassle. But they ought hire a few more folks and train them not to be chatty and exchange recipes for over 55 minute per customer when others are waiting. We all appreciate attentiveness, but today's experience was excessive. Still, by far best value
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January 2024 by AYLEN RODRIGUEZ ALONSO
Excellent customer service from Yaselin, went in and got my phone and a tablet for the best price ever, thanks to her this will be an amazing holiday season. Will come back and I 100% recommend!!.
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September 2023 by Ariel “Dziubek”
To long I was waiting there
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September 2023 by Kaitlin Cavaseno
Not only are the hours of operation ridiculous 10-7 i mean really , but I go in to see if I qualify for the free phone which I am told yes so I said great let's continue that process than (not caring but the quality of the phone or nothing ) half way through the process I'm told my total would be 187$ , how is that even possible ? Even with the premium plan needing to be paid first month in advance the total ain't even in the ballpark of 185$ obviously they get paid by commission cause this girl was a terrible employee not willing to give a potential customer anything without her making money off the top!!! Almost felt as if she was stealing money from the company straight off the top !!! Metro Pcs on the corner of airport and Vanderbilt rd !!! Long story short ended up leaving without a phone thanks for your help metro great customer service!!!
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July 2023 by Joseph Smith
The manager was rude. Her employee was doing her job amazingly but the manager insisted that I needed to pay for insurance and accessories when I did not want it, I bought my phone in Apple and I have Apple care and ordered my case from Amazon. If she keeps obligating costumers to pay for things they don’t want the store is going to lose all the costumers.
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July 2023 by C Mysliborski
Yoselin and Sheyla these girls are amazing and extremely helpfull.
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July 2023 by Crystal Matheny
Heather was amazing! She helped both my mom and I get new phones at the very best prices available. She was extremely knowledgeable on all of her products...gave great insight and was very helpful with making our choices. Professional, super friendly and knowledgeable. That's why she wears the manager title...you were such a pleasure!! Thank you again!
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April 2023 by Jennifer East
These guys are the best! Friendly, fast service. They know what they are doing! Nice clean store, with space and good displays. Very helpful.
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February 2023 by colleen araujo
Fast and professional service. Very friendly and helped solve my phone problem. I will use this store for all future needs.
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December 2022 by Tony
It's ridiculous this place! I'm told I'm elegible for a great discount on upgrade and the discount on upgrades is like $20 on a phone! Metro should do lying and tell customer the truth. When I called in I was told will get a great discount and when you arrive at the stores it's a whole new ball game!!
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December 2022 by Michael F.
The guy I was dealing with shouldn't answer the phone. Clown.
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December 2022 by D Love
I like the bill pay machine outside the store. Its like an ATM ,very cool. The only one in town.
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December 2022 by Cc DemMom1017
Wow...there is an employee who truly went above and beyond to help me with my phone insurance which is horrible and frustrating. Gashyis a stellar employee. SUPER friendly and knowledgeable. Thank you so much for your help
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December 2022 by Anna M
They helped me get more money for a trade in by sending me somewhere else. After I traded in my old iPhone for a new one, I went back to them so they could help me activate it. So helpful. Very friendly and easy. Great job.
