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March 2024 by Corey Boudreau
Nothing but problems upgrading our phone.we have been with metro for over fifteen yrs.. bought a new phone. Over $600. And it doesn't work right.. doesn't receive texts.. and we have had it a couple weeks with numerous hours on the phone with metro support.. at the store with the lady who sold us the phone.. and they won't replace the phone
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August 2023 by Anna M
Not helpful
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June 2023 by Cory Laird
I saw the Metro ad on TV, for Free Samsung 5G phone and a Free Tablet. I've been overpaying with TMobile. I was able to get a $40a month plan, unlimited Everything! Plus the new phone and in 30days I get the tablet too!The service was Great! It does take about an hour, as she needs your pin, and current account info to make the xfer and I had a lot of data to xfr. I'm on the new phone now, it's Fast! All my data, apps, email, photos are here.5stars
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April 2021 by Meek Garrison
I was a Sprint customer with a Samsung S9. Now that Sprint merged with T mobile I knew I could get a new phone at the closest Sprint or T mobile store. This one at Freedom Square is the closest so I chose to go and upgrade the phone. NOPE , I was told I would have to go to a Sprint store. Long story short, I went to the T mobile on Marco. They were knowledgeable and so helpful. I got my S21 and will always go to the T mobile on Marco.Thus one at Freedom Square needs to have the management and staff re trained!!!
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April 2021 by Carida Valdez
Luis is amazing to say the least best discount i have received in a while from this company
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April 2021 by Brandon Burns
Luis was a great help very good service
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March 2021 by Nerette Desrosiers
Paula and Mariana have an excellent customer service. It's always a pleasure to visit this store .
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March 2021 by Kerry Parascando
Very friendly and professional. Helped me with my hotspot connection. Both Mariana and Michael showed kindness and it was a lovely experience. Also Paols also helped Mariana with connection issues.18th re.e
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March 2021 by Tanie Anilus
I've been coming to this location for a long time they have excellent customer service.
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March 2021 by Young PG MPH
Paola. And mike the are they best here they are nice please thanks
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March 2021 by Sonia Velasquez
The People Here are so nice. I would recomend these store.
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March 2021 by Jean Louis
Luis is very professional, got me a great deal ?
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January 2021 by Jean Roosevelt Pierre
This location have a great customer service always help me with my phone. I like to come and pay me bill here. Vanesa,Paola and Mariana great girls
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October 2020 by valentina Grisales
Very nice store and excellent customer service.
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October 2020 by julian rivera
I've come to this store a couple times, and I've always feel like I am in a familiar place, they are very welcoming, and knowledgeable, and always try to answer all my questions to the best of their abilities. The location is convenient, and the people very personable.
