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December 2023 by jay patel
Even though I was there only for few months I had a wonderful experience. Office staff is excellent and helped every time you need help. As specially all the girls that work there. Thank you.
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December 2023 by Carlos Jimenez
Perfect
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December 2023 by Claudia Roper
I have been living at Meadow Brook Preserve for two years and I absolutely love it here. The office staff is amazing, and this is by far the best place to live.
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December 2023 by Vanessa Romero
I have lived here for about 3 years. The previous owners were very attentive and the day you'd call for a maintenance issue it would get resolved no later than the following day. After the owners changed it has been nothing less than a nightmare. We have been overcharged various months, with little to no help until finally someone fixed our issue. Maintenance now takes forever or never happens. Have placed numerous work orders and nothing, on my end they appear "resolved" on the Portland without anything being fixed. I have been without a working microwave for 2 weeks because it's not an "emergency". I waited to post this review but now I'm just tired, the won't even pick up the phone. This is far from "luxury" living. It really is the new owners this place used to be great, we had activities, and food trucks every week. Staff was friendly and helpful, now they ignore your calls and shove your issues under the rug!
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December 2023 by Osmara Lopez
Disgusting. Do not move here. I REPEAT DO NOT MOVE HERE. We moved out over a month ago and are being charged over $500 for normal wear and tear of the apartment we rented for 3 years. They are charging us for the smallest amount of things that obviously are going to get dirty such as the carpet. Also are charging us $30 dollars for drip pans that are not even 20$ dollars at Walmart. The management and the maintenance staff are the WORST. Attached is a picture of this “luxurious living” they mention on their website. This is how the trash is on the daily even though they charge over $2,000 in rent a month per unit. Again stay away. Bridget in the office is always high (weed) and completely rude and unprofessional. We went in to ask a couple questions and she sat at the breakfast bar and talked to us while facing her back at us. Like can you be any more rude? Read the google reviews yourself.
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October 2023 by Yadira Estrada
Nothing but great! The office team is always willing to help, professional, and friendly. Since I moved here, they have exceeded my expectations. Also, I wanted to thank Kerwin, the maintenance on-site; he’s fantastic!
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October 2023 by Kyle Falany
Lived here for 3 years and it got worse over time. The last round of management walked out on the job collectively one day. The apartments are very outdated. Nothing of value was added to the community until the past 3 months when they installed new hallway lights and door handles. I couldn’t get a copy of my lease because it was never scanned after RPM took over, they blamed it on the hurricane two months after it had passed. I dealt with air conditioning issues the entire time I lived in the apartment. I had to have maintenance come out more than 5 times to look at the attached AC and nothing done about it until September 2022. Trash pickup was a coin flip but you’re charged for it no matter what. Rules weren’t ever really upheld it felt like a free for all at times. New, uninstalled mailboxes sat next to the old and damaged current ones for who knows how long, definitely since RPM took over. You’d have to go badger them in person to get help for days old maintenance request because they don’t respond. I called in the afternoon on a weekday as the AC had gone out again and it was almost 90 degrees in the apartment, had to leave a message on the urgent afterhours voicemail. They didn’t ever call me back, I had to walk down the next day before they all left asking for someone to come help. The maintenance workers were always very nice, respectful and helpful; the AC not being replaced I primarily blame on terrible management over the years. Two of us were told on separate occasions to leave the keys on the counter when we moved out as they would have been out of the clubhouse by the time we vacated but they called a week later asking if we were still living in the apartment without bothering to check for themselves. Then of course charged us for it. I wouldn’t consider it unsafe but definitely not cleanly or orderly. Your air conditioning will suck, there will be bugs and roaches no matter what you do, and the stairs might crumble underneath your feet. But hey, they put new door handles in!
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October 2023 by Aanielle Williams
I recently moved out due to finding my own home but I wanted to give Meadow Brook and the staff an excellent review. I have been treated with the upmost kindness from their staff here. I loved my apartment here, the floor plan really worked for our family. The amenities were always up to par and immaculate. You can't beat the area. You are close to the beach, Walmart, Publix and Mercado. This property is affordable and unmatched. A special thank you to the staff Arlenny, Bridgette, and Daili, they were amazing and their kindness and attentiveness doesn't go unnoticed. I truely appreciate everything. You won't regret living here!!!
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October 2023 by Yerry
I want to thank Mr. KERWIN for a great job he did at my apartment, fixing the refrigerator, he is very efficient and works like he is taking care of his own home. I also would like to thank the administrative personel, they are proud of their job and it shows in the way they handle your needs, they are always willing to take care of anything you may need, during the day or at night.Thank you very much
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October 2023 by Arlene Garcia
Meadow Brooks feels like home. I absolutely love my experience from the customer service in the leasing office to my overall apartment. I highly recommend this complex if you are looking for a clean, convenient, and safe environment!
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September 2023 by Dr. Sharon Golden
I would not recommend applying to these apartments. The management is very nice in the beginning, but if you decide not to rent here because they want too large of a deposit, good luck getting back your money. I am still waiting to get back my $200 and it has been over a month.I’ve tried contacting and talking with management and even the regional manager for the area but still no response and still waiting. I requested my money be sent back to my debit card, which was how I paid, but instead I was sent a check. Then I was told the check was canceled and it would be put back on my debit card, but I have not received anything on my debit card.I recently contacted the Better Business Bureau for help, who has tried to reach out to the management here on my behalf. It has been a week and I still have not heard anything.
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September 2023 by Sarah Domonte
This place is an absolute joke, I have called the office numerous times for well over a month to discuss a notice to vacate I put in the beginning of July. Never a call back I have spoken to the receptionist numerous times, e-mail, nothing no response. I was told someone named Bridget would be giving me a call back but at this point I don’t think she exists or she needs a gold metal for ignoring the residents. Do not rent here staff is not attentive, the place is falling apart, the stairs are literally crumbling when you walk down them, my husband literally fell through the stairs only to have one replace, a couple others were marked with a black “x” but it’s been like 6months and they are still there crumbling away, exit signs and lights are falling and hanging by wires, maintenance never really fixes anything. I’ve had a broken toilet and garbage disposal that no one can seem to fix or replace, Low water pressure, they won’t clean the AC units, and forget it if you have a maintenance emergency no one responds. Don’t even come for a tour, don’t waste your money, this place was so much better before they sold it to the new company and they decided to jack up everyone’s rent over 30% and not do anything to fix the real problems. Like the bathtubs that they paint over to make it seem fresh and new but start chipping and flaking off when you go to use it. Or how they no longer have pest control on maintenance you now have to call and schedule them to come out so no matter what you will have bugs coming through the drains because the whole building is not being treated even if your unit is. But don’t worry they put in fake turf in the dog park. WHAT A JOKE. I’ve seen so many people moving out because of how horrible this place has become. Stay away, the rent is not cheap there is no reason for a community to be this bad.
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September 2023 by Andres
Very old and not very well maintained apartments. The current management does not care about the cleanliness of the gym (big red flag for me). Some neighbors are very rude and some others smoke weed outside the apartments, bothering nonsmoking people with the smell. I won’t recommend this place to anybody.
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July 2023 by Michelle Vazquez
Such a great community. Very people and animal friendly
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June 2023 by Sharon Starich
We moved in about a 3 weeks ago . As an Interior Designer, this place is Aestically Pleasing ! The entrance alone is inviting, love the landscape (service does great job) love the preserve surrounding the complex, how relaxing . The pool is like a sanctuary and I hear and see improvements happening all the time.The few things we needed tending to was done immediately . We love the floor plan too. My husband Brad and I have talked to many long time residents who absolutely love it . We love the quiet friendly atmosphere.We love calling Meadowbrook home .