Mattress Firm Market Center is dedicated to helping customers achieve their best sleep every night. The store features trained Sleep Experts® who undergo more than 200 hours of training to create customized solutions, offering a wide selection of mattresses, bedding, and essentials. Customers can shop confidently with the Love Your Mattress Guarantee®, ensuring low prices on top brands like Sealy®, Tempur-Pedic®, and Serta®. The store provides delivery options and a 120 Night Sleep Trial® to ensure satisfaction with the chosen mattress. Reviewers consistently praise the staff for their exceptional service. Salespeople are described as polite, knowledgeable, attentive, and personable, making customers feel comfortable and valued. Many customers specifically mention their positive experiences with staff members like Elizabeth and Scott, who take the time to understand individual sleep needs and provide helpful guidance without being pushy. Overall, Mattress Firm Market Center is recognized for its knowledgeable team and extensive selection, making it a highly recommended destination for mattress shopping.
The customer service was GREAT! It was a pleasure being helped by Mr. Hernandez. I explained what I was looking for and was provided with options that matched my expectations. Mr. Hernandez answered all my questions and left me feeling assured and confident of my purchase.
June 2023
Elizabeth, the sales person in the store was a pleasure to work with. She was polite, kind and knowledgeable. We were determined to go to three stores before making a decision, but because she was excellent with us, we bought our bed from her.
June 2023
Paul was very friendly and attentive. We bought a mattress, box spring, and two mattress covers. Excellent service!
