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November 2023 by Laura Christopher
Alex was amazing! Fast and courteous, I’ll definitely be buying all my mattresses from him in the future
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November 2023 by Chris Sugg
Our sales guy Pearce was awesome. Zero pressure. Answered all our questions, helped us get exactly what we needed. All around awesome guy and a completely pain free experience. Seriously the guy was phenomenal. When we replace our kids mattresses in the near future we will be coming in again for sure. ⭐️⭐️⭐️⭐️⭐️
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November 2023 by rory quinter
Ben Rodriguez was great!!!! He showed us everything. We were not going to buy, but with his knowledge and friendly manner we purchased a mattress and base. Thanks Ben your the best!!!!!!
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October 2023 by Megan Case
Ben Rodriguez was so helpful in finding us the perfect bed for our condo. Felt welcomed from the moment we stepped in the showroom. He gave us lots of options and helped us get the best, most comfortable option for us.
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October 2023 by Kelsey Lusch
Rana was very friendly and helpful. She even helped us with an issue we had with the delivery, sending us an email even though it was her day off.
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September 2023 by Judith
Was welcomed to the store and the manager was courteous and knowledgeable,. Although there were other customers he was looking after, he found the time to help me find exactly what I needed for my purchase.. Thank you
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September 2023 by Bijoy Guha
Shannon was uber knowledgeable, friendly, and caring of our needs. He was very patient with us being very confused and needy. Thank you.
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August 2023 by Ella Khasina
Terrible company. I’m reviewing the company not the store. The store was very helpful especially Travis. We got a mattress which was saggy immediately under myself and my husband and we are both slim. So we exchanged it for a better hybrid. The night before delivery we get a call that it is delayed by another three weeks. We already spent two weeks waiting for it and sleeping in discomfort. So they can’t offer me another hybrid only another one like the original. No other solutions offered. At this point it’s better to get a refund and take my business to another dealer. Never use mattress firm. So many other choices out there.
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August 2023 by xiomara leoni
really liked the kindness and professionalism with which they treated me, I still don't have the matress but I know I made the right choice
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August 2023 by Steve Gierszewski
The staff was very helpful, no pressure, selection was great, and they could deliver when needed. I found the entire process ready and stress free.
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July 2023 by Mary Fran Mulcahy
Fantastic experience with Shari at the Naples Pine Ridge location. Told her what I was looking for, she gave me recommendations and I walked out in 10 minutes. Mattress was delivered the next day!
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June 2023 by Cathy Price
Cory was our guy.. not pushy or overbearing. gave me space To try out the mattresses which I greatly appreciated. It was a pretty easy decision to make. Mattress Firm had some great choices and Cory had great information.
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May 2023 by Art Marko
Our salesperson. Gregg, could not have been more helpful. We had to purchase 2 mattresses, and Mattress Firm was our first and last stop.There was an expansive selection, and Gregg and Shari took all the time we needed to discuss our options and the products in great detailWe took advantage of their $$$-savings President's Day sale and the deal we were offered was SO good, we never visited any of the other places we had planned to, and closed the deal there and then.From the ability to exchange products, to the money-back warranty and the great service and support, you can’t go wrong getting your mattress needs here.*****!(Edit) Our order was delivered yesterday and the gentlemen that delivered it could not have been more helpful! They were quick, courteous (they wore paper booties to keep the house clean!) and were careful to remove all the packaging debris and set up the mattresses exactly how and where we wanted them.Nice to see the back-end operation is every bit as good as the service we received at the store….and having spent a night on our new Serra iSeries Hybrid 2000…we are thrilled with our selection.The entire process from sale to sleep was nothing short of perfect!
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May 2023 by Erin Nova
Shari was great! She helped us keep within a budget but get the mattress that fit our needs best!
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April 2023 by Milly Herndon
Knowledgeable salesperson. Very willing to show all price models. Would recommend company. Hoping that the delivery end of the purchase goes as smoothly.
