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December 2023 by Mizul O.
Read the return policy before you buy from this company. Ordering directly from the manufacturers online store is always going to be a better option - especially for potentially not liking a mattress and wanting to actually do the return without loosing money you shouldn't have to let go of. Restocking fees are a joke. I am not happy about many aspects of this purchase I made and I will never buy from this company again. $200 to return a mattress that wasn't touched is theft in my eyes. Never again.
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November 2023 by Patricia Garcia III
Corey was extremely helpful with purchasing my products. He’s extremely knowledgeable and courteous. The store has a great selection of items.
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November 2023 by Dominic Lesniewski
Cory is the best mattress salesman in all of SWFL. Great customer service. 10/10 would buy a mattress from him if I didn’t even need one.
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November 2023 by Richard Peake
"Our sales rep, Cory, was amazing!!! Wonderful personality, very friendly, extremely knowledgeable about mattresses, helpful, very understanding about our special needs, an excellent listener, willing to spend all the time we needed, willing to go the extra mile to meet our delivery requirements. We were not looking forward to mattress shopping, but Cory made it a pleasant experience. Our plan was to go next door to City Mattress after looking at Mattress Firm. After spending time with Cory, both my husband and I decided there was no reason to look at any other mattress store. Mattress Firm is very fortunate to have had such a fine young man as an employee for 8 years. He is a real gem. My husband was in sales management for HP for 34 years. He knows a good sales rep when he sees one. He gives Cory the highest marks in all respects."
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November 2023 by Ti “T.M.I. Elite” Istenes
Went in to see about a bed for are son. Who plays football for the Naples eagles. Was going to get a full size bed for him but after the salesperson started talking to us he was able to get us a great price on a Queen size bed that was a much better fit for him over all . I was very impressed with there helpfulness and understanding of what we needed and working with us to get the best option and price. I would recommend this store to anyone who is interested in buying a bed . Thank you
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November 2023 by Julie Weirick
Just purchased two Tempur-Pedic mattresses, Corey assisted us at the store. He was super knowledgeable and offered us great advice and service. Absolutely recommend this location and you will be treated with respect and a great mattress!
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November 2023 by John McEown
Awesome experience with your team at the North Naples store. The team member that finalized the deal with us was 100% perfect as a store rep. Thank you! We usually steer clear of you type of store, but today we were quite surprised to have such an easy and comfortable experience. ??
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November 2023 by Melinda Gullace
Sheri was our salesperson. She was excellent . Offered us multiple options addressing our every need. And yes, we did purchase a mattress and adjustable base.
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November 2023 by Lisa Reynolds
Shari was incredibly helpful and knowledgeable of the products she is selling. The stores were neat and clean!I love my bed!
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September 2023 by Brady Greco
Benny “The Jet” Rodriguez was extremely knowledgeable and helpful! He helped me all the way to my car! Go see Ben!
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September 2023 by Jeff Brown
We worked with Ben Rodriguez on our first bed purchase and returned due to his professionalism and attention to detail.
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September 2023 by Christopher Allen
Had a very positive experience working with Ben Rodriguez at the North Naples store. He was patient, polite, friendly and incredibly knowledgeable of all of the options in the store. He was not pushy at all. We really felt like he took the time to find the options and pricing that best met our needs. We highly recommend and will be sending all of our friends. Thanks Ben!
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August 2023 by Phil Donohue
My Sales Rep, Bob, Was a total professional and good guy. Listened carefully to my needs and wants-- AND gave me all that I asked for. Great company, great values, and excellent staff , 5 Star all the way !!!!
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August 2023 by Rob Boreham
We had a great experience purchasing a mattress and bed frame from Mattress Firm in North Naples, Florida.The woman that helped us was exceptional.
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July 2023 by Dani Marie
Ben was an absolute pleasure to work with. I visited them hoping to find a mattress to have delivered asap as I just relocated from NY with no mattress and needed something to sleep on. He went above and beyond to accommodate me, and I truly appreciate the exceptional customer service he provided.
