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January 2024 by Charlie Crew
The service manager was excellent. However, after $8000 worth of repairs apparently some of the bolts on the rear end were not properly tightened down and there became an issue with the suspension. I had to return the vehicle and wait a week for it to be fixed. The time it took to fix this vehicle was excessive, and not up to standards that I would expect from a Maserati dealership.
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January 2024 by Jim Troyer
Overall disappointing experience. Seemed like I didn’t buy a $500,000 vehicle, I was rushed through. Salesman spent about 5 minutes showing us how everything worked and then said to play with things and read the manual. The car only had 3/4 tank of gas. Didn’t have 2nd key. I called back a week later to remind the salesman about the key. I was told they were still looking. I felt I got treated with more respect at the Ford dealership buying a company truck.
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January 2024 by Paul McConnell
Michael Cabrerra, my service advisor, has made my experience at Naples Luxury Imports outstanding !Michael has gone above and beyond advising me and scheduling my Maserati for service. He has got my car in for service , arranged a loaner vehicle and met every promise regarding the work, the cost and when the car would be ready.He is the difference between service and above excellent service !!
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January 2024 by Franz Prewitt
Wonderful dealership….I tried the other dealers in the area for my Maserati and it is not even close to the quality and service this dealership gives…I drive an hour just to have these guys service my car…no better place around….
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November 2023 by Anthony Nappi
Sergio Taddeo was world-class as the senior service manager, reaching out and keeping me up to date on the car repair status, service was amazing…I was extremely impressed with the entire team, and even when the car was ready for pick up they drove it to the front of the store and the entire car was clean from top to bottom. Very well done…bravo Team Maserati…and the excellence starts from the top which was Sergio…
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November 2023 by Chris
Tanner in sales was great!! Purchase process easy peasy!! Rob in service was great for the post purchase cleanup!! Support staff very professional and reached out with emails along the way. No complaints as one would expect at such a dealership. Oh yea, love my Levante!!
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November 2023 by Deb Cooper
Always great! James Young is my service advisor and always fantastic, can usually squeeze me in last minute. Everyone is courteous and takes great care of me.
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October 2023 by Tomasina Schiro
Great service... I give Sergio 5 Gold Stars for outstanding customer service!
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October 2023 by Jeff Tocket
Excellent Sergio took care of my car and me. I won’t go anywhere else
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September 2023 by Ernest Wayman
Sergio handled my Maserati service appt.He was very polite, knowledgeable, and handled the entire service in a timely fashion. It was a pleasure dealing with him and I will return to the dealer while requesting Sergio as my advisor.
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September 2023 by Space Man
Very impressed with James Young. Came in for a service. James was wonderful, kind, efficient, knowledgeable and patient. Love the atmosphere. Will definitely be back!
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July 2023 by Chris Muth
Great service and very nice people.
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March 2023 by Thomas Doherty
Efficient, friendly, professional staff and top notch service
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February 2023 by James Travers
Service department is horrible…. Incompetent,hostile and looking to void your warranty work . RUN , I ended up at Rick Case Maserati they were professional.
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January 2023 by Mike B
Great service from James Young. Easy to work with. He is the best. I have owned Maseratis from the Biturbo Days. Very helpful and PATIENT.