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“Everyone at this location always does a great job, I ship items here almost daily. Unfortunately they often need to deal with people who are quite simply stupid and want to blame the employees for their issues to make themselves feel better. I highly recommend this location for your shipping needs. 5 stars!!”
“As the first employee of this store I retired in May, I need to express my gratitude and thanks to Sonny and Lisa for establishing a first class business providing excellent and honest service. It was a pleasure and exciting working the opening of this store for first 8 months. Sonny's dedication to excellence shows in everything he does and I was proud to be part of the best team in the UPS circle of stores. Now I am a customer and all my shipping, mailing, faxing etc... will only go to this store.”
“I frequent this UPS (#3369) location often for work. GREAT customer service, very CLEAN and organized, always smiling and they just do a great job all around. Anytime I visit a different UPS, they make me appreciate them even more.
Highly recommend them!!”
“The service was excellent from start to finish. Jenny, who helped me, was kind, knowledgeable, and very helpful throughout the whole process. She made everything quick and easy. The location is super convenient, and the environment inside the store felt very welcoming and friendly.”
“Ive used the Mail Station several times and its always a quick and friendly experience! The owner is a stand up guy and always goes out of his way to ensure quality. better than your local usps experience indeed!”
“Absolutely wonderful experience working with Bo, I wish I could give 100 stars! I had to ship my glass art internationally to be exhibited. This was my first time ever showing my work in a museum or having to ship my glass. Bo went above and beyond and did a custom crate build for my piece. He was clear, honest, and affordable. He took care of all my shipping anxieties and my piece arrived safely on time! I highly recommend Pack & Post.”
“Bridget is the best employee ever, she helped me at the store do everything i needed, she is kind and patient, appreciate her help, this store is awesome. Thank you!”
“This UPS store’s employees are always welcoming and take care of my Amazon returns in an efficient manner. They also provide notary services when needed. They are my go to UPS store.”
“I came through an appointment to get my fingerprints done and got an employee by the name of Heidi; she explained throughly and made the steps really easy for me to understand. I was a little nervous to mess up but she guided me through it perfectly. It was quick and simple, great customer service. Thank you!!”
10AM - 2PM
15275 Collier Blvd #201, Naples
Mailbox Centers
“Thank you so very much I think she said Tris h ir tisa I came in on 04/26/2024 @10:00am. She was veey helpful and answered all of my questions I nedded to confirm! She was vedy friendly and helped me get my own po box. thank you again!”
“I use this location for my PostScan Mail address/mail pick up, as well as drop off packages, buying stamps, sending out mail, purchase holiday and birthday cards, etc.. The young gentleman who works the front is wonderful and yes, im sure English is his second language but I understand everything he says no problem. It's also 2025 in a tourist town that is culturally mixed so some of these reviews im reading are shocking to me that people are so offended. Maybe those people need to adjust their hearing aids. He also has impeccable manners and is quick!
I also want to point out most of the holding fees for those large carriers are per store and if people read the fine print this is usual practice. You pay more for convenience to avoid the lines at post office/fed ex/UPS stores. You don't go to Publix and complain about not getting Aldi price- it's the same concept. The business is convenience, they're doing a great job! I have also seen the manager in action before and he is very knowledgeable and efficient. They have wonderful hours, I am a very happy regular customer here.”
“It is a great location to get service. As soon as my package arrived at the location, a staff member called and let me know.
Upon arrival, the staff members were friendly, and all of them busy, taking care of customers.
Once it was my turn, the staff took care and provided a great service. The service and attitude of their staff members makes this place good.”
“Thierry's Top-Notch Service!
I recently had the pleasure of being assisted by Thierry at my local UPS store, and I must say, it was the best experience I've ever had with UPS. Thierry's professionalism, speed, and knowledge were outstanding. His positive attitude and efficient service made the whole process smooth and pleasant. If anyone deserves a raise, it's Thierry! Highly recommend his services.”
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“I had a difficult shipment to an African destination. The shipping details were beyond considerable. The store staff were very helpful and went way beyond my expectations. I highly recommend this shipping store.”