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July 2024 by Nadya Uygun
The icemaker kit was not available.for 5 days they did not reimburse. A person valled and said they are doing it and it is not done. I spent 1 hour on the phone to reach a live person. This person was not even listening and started saying irrelevant things. It is a nightmare!
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July 2024 by Brian Nielsen
Have tried for over an hour and a half with the two Naples stores to ask about a part I need for a tool after to many attempts to speak with a human being to explain myself no one in the departments I was connected to picked up you can’t fully explain yourself to a computer voice that can’t think for itself y'all have really gone downhill for customers ability to communicate with a human who in the right department serves the people
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July 2024 by Michele D
Went to the plant department today and saw Tina who was so wonderful and friendly and it was so nice she gave my dog a treat that she buys with her own money. So nice there are still people like that that care for customers and does so so much more. Lowes is blessed to have her who goes above and beyond.
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July 2024 by Jeff Trepanier
Employees very helpful..
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July 2024 by john kruzik
Friendly staff, had what I was looking for.
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July 2024 by Carla Markin
Absolutely loved the customer service there today. I went in for mulch and didn't have to lift a thing. Thank you so much !
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July 2024 by Peter Solimene
Outstanding, friendly staff.
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July 2024 by Ken Messner
Clean store helpful staff lots of inventory
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July 2024 by Edward H. “Ed” Guy III
Just OK, Just ?
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June 2024 by Kris Ski
Lowes again did not have what I needed, and the employees were not helpful.
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June 2024 by Ashley Pennebaker
Excellent service and quality
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June 2024 by Pauline Tsai
Despite numerous calls I was directed to order item online . Was assured it was correct. WRONG. return trio to return item.
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May 2024 by lindley cobb
Very helpful and kind people.
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May 2024 by Meagan Besardi
I went in to get soil to plant with and I have a back injury. The man in the plant department was awesome absolutely fantastic. He helped me pick out what I needed he put it on the flat cart for me and said just ask for help when cashing out someone will put it in your truck for you. And they are always very helpful however this morning when cashing out a different man at the first self serve cashier would not even help me turn the soil over to scan it. When I asked for help loading it he looked at me like I was crazy and just didn't answer me after about a minute I thought maybe he didn't hear me so I asked again if someone could help me. He laughed at me and said no. . I was shocked
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May 2024 by Ernesto Bianco
The third time is the charm, for the third time no one knows where things are located and the time they make you wait is eternal.
