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July 2024 by Arte Star
Very good place to shop
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July 2024 by Yoram Peri- Chef P
Easy to navigate. Great service from associates.
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July 2024 by Thomas Warmoth
Slightly more organized than HD.
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July 2024 by Carla Markin
The worst service ever! I went yesterday morning for 4 bags of mulch. Nobody around to help load it in the cart. Then I asked the cashier for help getting into my trunk. She never called and I ended up doing it by myself again. I'm no spring chicken either. Very poor service and will not be back!
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July 2024 by Nóra Barkóczi-Szücs
We ordered a grill for $750 with delivery. They delivered ir quickly but when we wanted to try we got an error. So it was damaged! We called the customer service and asked a replacement! Firstly they asked us to bring back the damaged and they will send a new one! Ita a huge item can’t fit for a regular car and we ordered with delivery so we tried to contact them to pick the wrong one and deliver a new one! Today after several call they picked the wrong but we still can’t recive a new one! I am sure this was a used and replaced what they delivered at the first time because there was some small items inside whivh is not included formthis grill! We are still waiting for the new one… i will never buy anything fron lowes again…
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July 2024 by David Axline
We found what we wanted but as usual help is not easily available. But then it's a big place and lots of products. We like Lowe's.
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July 2024 by Dave Andkids
The last several times I have gone to the North Naples, Fl Lowes getting help is impossible.
I talked to one employee about what I was looking for and he was clueless. Then I was in the home goods isle and an employee was walking through 7 and 8 isle. I asks her if she knew anything about the things in this isle. She said NO and continued walking.
The last time I was here an employee walked in front of me going to self check isle like I was going to steel what was in my cart which was window blinds. Very rude.
Who ever does the hiring for this store should be fired. The store is full of just bad employees.
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July 2024 by kim wright
I never go to Lowes because customer service doesn't exist. So I thought I woukd try it again. Well they didn't disappoint me. Needed to have some wood cut, had to walk up front to fine someone, they paged to a an employee assist me, waited 15 mins, had to hunt someone else down, they page again wait another 10, still no one showed. Ask for store manager and of corse they were not in. How convenient! I left everything in my shopping cart and left. Lowes will never see my hard earned money again. Home Depot here I come, at least they have customer service.
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June 2024 by Amilcar Espinoza
I have always bought with the Lowes credit car and I put insurance on every device I buy, the insurance is one. Wonderful, they comply with everything, really recommendable
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June 2024 by Heliam Lopez Martinez
Naples, never been the better Lowes spot, and now it went from bad to worth.
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June 2024 by Adrian Garland
So thankful for Connor and Sergio at my curbside pick up! They went above and beyond to help me get my things in my trunk!
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June 2024 by Erika Romero
Easy to locate items ?
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June 2024 by Michele D
My husband and I went today, June 7th to purchase tile because the lowes closest to my home on collier blvd didn't have enough tile . We met Vinelson in the tile department. He is AMAZING. he was so helpful and informative and helped us with everything from getting tiles to picking grout to edging. It was so great to have someone who was truly interested in helping and he really did. The best employee I have every met!! Thank you Vinelson for all your help. We truly appreciated it
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June 2024 by Edivaldo Pires
I really liked
I went there with my son and observed the organization of each session and especially the variety of great quality tools and products.
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May 2024 by Rob Sorenson
I would rather face torture than re-live my Order for Pick-Up experience with the garden department. Not only was my order not ready, I was sent to the customer service desk for my purchase of mulch. Why would mulch be at the customer service desk? Well, it wasn’t. Shocker. Customer service sent me back to gardening where the same employee literally loaded the mulch from a pile located next to the register into a cart. No apology for the confusion, just a disappointing and time consuming experience.
When arriving home and unloading my mulch it should be to nobody’s surprise that I was shorted the amount of purchased bags. I would rather live with less mulch to garden with than to ever give Lowe’s more service.
Horrible!
