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February 2024 by Ashley Cissell
Lazy , rude , inconsiderate you name it , it’s them !!!! I walk in at 2:30 , waited around for someone to come to the front , finally someone came at 2:33 and I was turned away for a drug screen , they stop doing them at 230!! 3 MINNNNN and I was even there already! I have never once had a good experience here nor has anyone I know.
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February 2024 by Elizabeth Conway
Everyone is super nice at this location. Felt very calm when giving blood work, the lady that did it was super sweet and helped me relax. So nice you can check it on your phone, super quick and easy. Not a very long wait time.
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February 2024 by Vince Falcone
Please explain why the website gives the option to schedule a drug screening for Saturdays but your location site doesn't except it? It's clearly a miscommunication on LabCorp, but your more than non-helpful employees just point to the "No Drug Screenings on Saturdays". We all don't have the ability to stop our lives to take a drug test. We do work while looking for better opportunities. So clear up the miscommunication that's on you location site and website so these things don't happen again
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December 2023 by Alexandria Smith
I first went to the Pine Ridge location waited 10 mins past my appt time to be told they don't have the glucose liquid there and they can't do the Glucose Pregnancy Test even though it does not state that anywhere on their website when you make appt. I was told by that nurse to go to this Immokalee location. At the Immokalee location, the front desk staff was rude did not give me the drink for glucose test so that I could start it while waiting when there was enough time before they closed. They then turned me away saying there wasn't enough time anymore after I waited for 10 mins. I returned the next day before work, the place was very busy they almost forgot to draw my blood on time within the hour window of glucose drink consumption...this being second time I had to go now. After waiting for results for a week my Dr. calls me and tells me they reported they lost the blood specimen and that Lab Corp claimed they notified me. No one from Lab Corp ever gave me a call. This office was completely disorganized, overwhelmed, and most of the staff was very rude. The bathroom was very dirty and disgusting. Do not go to this location at this point they will have wasted 3 of my days with their incompetence.
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December 2023 by Scot Myers
I made an appointment for a pre employment drug screen online. I arrive, early, at the location to find they don't provide this service on Saturday. Why was I able to make the appointment then?? It does not state this on their search page either. The 2 guys at the counter were less than helpful. One of them said it was the internet fault that the appointment went through. Wasted time and gas to drive here. Would rate zero stars if I could.
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November 2023 by Mark Burger
This place is as bad as the reviews say it is. Choose another place for lab work. if you make an appointment, plan on having others that don’t have an appointment get called before you. Managed so poorly.Edit to my initial post - they called me, another “Mark” ran back there and submitted his sample and left. I asked the front desk and she said I should be next. They called “Mark” again and I said that the other person likely submitted his sample in my name. Sure enough, that was the case. Got it sorted out (I believe) but What a mess…needs to be better managed.
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October 2023 by MJ T
Highly Understaffed forcing extra long wait times. Take a book
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September 2023 by Cristy Logue
Spanish lady with red hair is so rude. I sat and waited and watched her speak to 3 elderly customers so rudely. They were having a hard time understanding her so she was getting aggravated. She ignores you and doesn’t look at you when she speaks to you. No customer service.
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September 2023 by John DiRado
Sabrina is the nurse who performed My service. She has a great personality and attitude..I've always had a problem giving blood Because of small veins.She found it and hit it on the f1st try
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July 2023 by DESIREE DEBERARDIS
The reason for the one star review is for Eduardo. He is completely rude. I was there at 2:25 for fingerprints. My appointment was at 230. I checked in at the computer and waited....At 2:36pm Eduardo called my name, said the last appointment was at 2:15 and to come back at 9am. All of this was said in an extremely hostile tone for no reason. I told him I left wk early and was here on time. He said I needed to make the appointment with Labcorp and not the agency that needed the prints....finally got in and apparently this is how Eduardo speaks to everyone. I guess I wasn't special...avoid this person at all costs and go to a different location.
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June 2023 by Drew Malpas
Lady at the front desk lacks professionalism and manners. Treats you as an inconvenience for needing to entered the business. My pregnant wife left in tears and I will make it my life goal to never visit this location again and spread the word of it's horrible customer service. Not the first time either having a negative experience here.n
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May 2023 by Daniel Miller
I had my subscription. I had my drop off sample. Once signed into their system, I had to wait in line. (Really, just to drop something off?) I asked if I could just drop my sample off as my father in-law just passed away that morning and I had a lot to do. One receptionist was sweet and took care of me. The other remarked, "people die all the time, just take a seat!"
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May 2023 by Courtney Mederos
The wait time is awful and all the people that have waited the longest don’t get helped but the ones that walk in right away get assistance. It’s not good service and not very professional.
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April 2023 by Nick Barrett
It’s March 2023 and these bozos still have signs up about social distancing and masking…. So… what you’re telling me is, LabCorp doesn’t follow science. Mmmk.
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March 2023 by Michelle J
Seriously, go ANYWHERE else. Arrived early, checked in, waited 20 mins - only to be told their machine is not working for fingerprinting and they “don’t have time to sit on the phone and Cal to get it fixed.” Really? I was informed there was nothing they could do and that I won’t get a refund for paying for fingerprinting. Awful customer service and will never use again.
